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Burn down charts not flattening as expected

Ahmed Omair (41032) | asked Jun 07 '20, 4:48 a.m.

Work items are moved to done state on daily basis but this is not getting reflected in the burn down chart. Instead the chart shows a dip for all work items in a single day. How can i correct this? Image is attached for your reference. I can see DCC jobs being run every day. Also the RICALM.VW_RQST_HISTORY table contains the data correctly.

Ralph Schoon commented Jun 08 '20, 11:44 a.m.

There is no screenshot attached and there is basically not enough information to even try answering.

Ahmed Omair commented Jun 11 '20, 2:37 a.m.

 Sorry. I tried uploading the image but i am not allowed to.

The problem is that in a sprint we have work items that are being completed on daily basis. The burn down chart didn't flattened as expected on those days. Then in one day the burndown showed a huge dip. I think there might be some issues with DCC that didn't get the data each day.

Now when i run the dcc for backdate data it still does not change the chart. I need your help to correct this data. Is there a way to do it.

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