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Logout doesn't work on RTC 2.0.0.1


Leo Silva (11) | asked Nov 12 '09, 10:26 a.m.
Hello,

I'm having a problem with the version 2.0.0.1 of RTC. When I try to logout, the page shows "loading..." and never ends.

Somebody helps me!

Thanks

2 answers



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Christophe Elek (2.9k13021) | answered Nov 12 '09, 10:45 a.m.
JAZZ DEVELOPER
leopontosilva@gmail-dot-com.no-spam.invalid (leomoreira) wrote in
news:hdha4p$2i2$1@localhost.localdomain:

Hello,

I'm having a problem with the version 2.0.0.1 of RTC. When I try to
logout, the page shows "loading..." and never ends.

Somebody helps me!

Thanks

Hello
Anything on the server log ? Is it IE ? is XMLHTTP enabled ?
Another browser has the same issues ?
Can you usse firebug and see if any error are thrown ?

--
Christophe Elek
Jazz L3
IBM Software Group - Rational

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Ralph Schoon (63.5k33646) | answered Nov 13 '09, 7:33 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,

I had issues when migrating to a different version (1.x to 2.0) and one suggestion that helped was to empty the browser cache and history.
You could try that.

Some info that could help and some suggestions: Which browser are you using? Which client platform,...
Have you tried a different browser if possible?


Ralph

Hello,

I'm having a problem with the version 2.0.0.1 of RTC. When I try to logout, the page shows "loading..." and never ends.

Somebody helps me!

Thanks

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