Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Jazz Team Server - redirecting URLs

 Hi,


we have established new Jazz instance for our customer and exposed it to Internet. We defined URL for internet access (ex. https://www.privatejazz.com/jazz). Public URI which was defined during Jazz setup is: https://rtclocaldns:9443/jazz
When customer access via Internet, some links in Jazz Team Server point to Public URI, not the internet, and for security reasons, we forbidd access to our customers via Public URI. 
Is there any way to configure Jazz Team Server for all redirects to Internet URL, not to Public URI?

Kind regards,
Milan

0 votes


Accepted answer

Permanent link

As far as I know, you can not have multiple URI's to access a Jazz system. The only URI that can be used is the Public URI. You would have to perform a server rename to use a different URI. When the public URI gets created you have to press a check box that you understand this.

Geoffrey Clemm selected this answer as the correct answer

0 votes

Comments

 Hi Ralph,


thanks for the answer.
I have another issue regarding this. when we access via internet or local link, we have difficulties in slow accessing, and logs said that there is a problem with discovering URI:

2020-03-11 11:00:31,280 [                      Worker-2]  WARN net.jazz.web.app.internal.about.ConsolidatedAbout   - Unable to resynchronize about services: Unable to query JTS discovery :https://www.internet_url:443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication&scope=includeExternal: connect timed out
2020-03-11 12:12:03,227 [                      Worker-6]  WARN net.jazz.web.app.internal.about.ConsolidatedAbout   - Unable to resynchronize about services: Unable to query JTS discovery :https://www.internet_url:443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication&scope=includeExternal: connect timed out
2020-03-11 12:12:56,053 [                      Worker-4]  WARN net.jazz.web.app.internal.about.ConsolidatedAbout   - Unable to resynchronize about services: Unable to query JTS discovery :https://www.internet_url:443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication&scope=includeExternal: connect timed out

When I execute the link, I get discovery.rdf file, not error.

Regards,
Milan

You run in an unsupported configuration. There is no way to know what will work and what will not. 

 We followed instructions from this site:



We are using: 
CLM: 6.0.6.1
OS: Win Server 2016
Database: IBM DB2 10.5 WSE
App server: Websphere Liberty (packed version)

Can you please clarify what did you mean by "unsupported configuration"?

Thanks,
Milan


One other answer

Permanent link

 You access the system with two URIs that is not a supported configuration and, as far as I know, does not work. You infest your existing system with links to wrong URIs and who knows where this leads to. I know that others have tried that and were not able to get it to work. 

1 vote

Comments

Now I got it! I will have to perform the Server Rename property.

Thanks a lot.

Regards,
Milan 

Welcome. Sorry for this Milan. You might want to contact support. I don't know if there are bad side effect from the data you have already created. Support might know. 

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 12,027
× 7,505
× 1,700

Question asked: Mar 11 '20, 5:20 a.m.

Question was seen: 1,743 times

Last updated: Apr 27 '20, 9:19 a.m.

Confirmation Cancel Confirm