RM login failed using RQMExcelWordImporter-6.0.6.1

Anselm Varghese (11●1) | asked Dec 04 '19, 11:12 a.m.

RM login failed, when used a valid user ID and password, via RQMExcelWordImporter-6.0.6.1

With the Same credentials Doors login is working fine.

Error Message:

"Invalid RM Username / Password. Please contact your system administrator."

Comments

Don Yang commented Dec 08 '19, 7:54 p.m.

With the Same credentials Doors login is working fine.

===

Do you mean RDNG here or Doors?

i.e. have you verified the user/password on DNG web client or not?

2 answers

0	permanent link Mehul Patel (969●5) \| answered Dec 16 '19, 8:48 a.m. FORUM MODERATOR Anselm, Which DOORS/DWA version you are using? It looks like its not fully supported check 80615: Provide option to import DOORS requirement links via RQMExcelWordImporter Regards, Mehul

0	permanent link Sunil Kumar (25●6) \| answered Dec 22 '19, 10:52 p.m. We also face the same problem, and finally got to know that the TLS version of CLM (v1.0) and DWA (v1.2) was not same. after down grade the TLS version of DWA to 1.0, the login to DWA was worked. Regards, Sunil