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RM login failed using RQMExcelWordImporter-6.0.6.1

RM login failed, when used a valid user ID and password, via RQMExcelWordImporter-6.0.6.1
With the Same credentials Doors login is working fine.
Login through Doors web link is also successfull.
Error Message:
"Invalid RM Username / Password. Please contact your system administrator."

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With the Same credentials Doors login is working fine.
Login through Doors web link is also successfull.
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Do you mean RDNG here or Doors?
i.e. have you verified the user/password on DNG web client or not?



2 answers

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Anselm,


Which DOORS/DWA version you are using? It looks like its not fully supported check 80615: Provide option to import DOORS requirement links via RQMExcelWordImporter

Regards,
Mehul

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We also face the same problem, and finally got to know that the TLS version of CLM (v1.0) and DWA (v1.2) was not same. after down grade the TLS version of DWA to 1.0, the login to DWA was worked.

Regards,
Sunil

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Question asked: Dec 04 '19, 11:12 a.m.

Question was seen: 4,292 times

Last updated: Dec 22 '19, 10:52 p.m.

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