Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

RM login failed using RQMExcelWordImporter-6.0.6.1

Questions
Tags
Users
Badges
Anselm Varghese
(11●1●1) Dec 04 '19, 11:12 a.m.
RM login failed, when used a valid user ID and password, via RQMExcelWordImporter-6.0.6.1
With the Same credentials Doors login is working fine.
Login through Doors web link is also successfull.
Error Message:
"Invalid RM Username / Password. Please contact your system administrator."

0 votes

Comments
Don Yang
Dec 08 '19, 7:54 p.m.
==
With the Same credentials Doors login is working fine.
Login through Doors web link is also successfull.
===
Do you mean RDNG here or Doors?
i.e. have you verified the user/password on DNG web client or not?

2 answers
4,292 views
0 votes

2 answers

Permanent link
Mehul Patel
FORUM MODERATOR (969●5) Dec 16 '19, 8:48 a.m.

Anselm,


Which DOORS/DWA version you are using? It looks like its not fully supported check 80615: Provide option to import DOORS requirement links via RQMExcelWordImporter

Regards,
Mehul

0 votes

Permanent link
Sunil Kumar
(27●1●1●11) Dec 22 '19, 10:52 p.m.
We also face the same problem, and finally got to know that the TLS version of CLM (v1.0) and DWA (v1.2) was not same. after down grade the TLS version of DWA to 1.0, the login to DWA was worked.

Regards,
Sunil

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 12,122

Question asked: Dec 04 '19, 11:12 a.m.

Question was seen: 4,292 times

Last updated: Dec 22 '19, 10:52 p.m.

Confirmation Cancel Confirm