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question asked: Sep 30 '19, 9:08 a.m.
question was seen: 2,343 times
last updated: Oct 01 '19, 12:37 a.m.

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RPE 6.0.6 library gives Unable to access license factory

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Oana Capatana (23●5●20) | asked Sep 30 '19, 9:08 a.m.

 Hello,

We have created a reporting widget for DNG that used RPE library 2.0.1 (java api) and worked fine. Currently, the client wants to upgrade RPE to version 6.0.6.
I have replaced all 2.0.1 RPE libraries with the 6.0.6 ones but the issue is that when trying to generate a report the error we receive is Unable to access license factory. On the same computer where RPE is installed if I open the doc spec with RPE Launcher and run it, it works with no issues.
Any ideas why this would happen?

Thanks,
Oana 

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Subramanya Prasad Pilar (4.6k●1●6) | answered Sep 30 '19, 1:56 p.m.
Are you referring to open social gadget? Can you delete and add the widget again and check?
Make sure that you have set CORS_DOMAINS property (to https:\\clm_server:port) on the server where Document Builder is running.
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Oana Capatana commented Oct 01 '19, 12:37 a.m.

 Hello Prasad,

Thanks for your answer but I am not talking about Document Builder. I am talking about the RPE API java library that can be embedded in web applications to create custom reporting web apps:

It has been working fine for RPE 2.0.1 but it's not working anymore for me after 6.0.6. It works to load and configure a doc spec (at least they don;t throw an error) but when starting the generation it just says Starting run... then this message about 4 times:
DEBUG rpeCustomReporting.app.RPEDocGen$ConsoleEcho - License checkout failed. Retrying for 20 more seconds...

I know there are enough available licenses on the server so the message is misleading. 

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