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RTC WI - Is there a way to show the workflow resolution values based on workflow status?

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Sharadha Murugappan
(31●1●1●16) Jul 15 '19, 5:40 a.m.
Hello,

I need the workflow Resolution to display some set of values like say "Assigned", "Working" when the Workflow status is "In Progress" and workflow Resolution to display different set of values when the workflow status is different.

RTC version : 6.0.6

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Deepali Deshmukh
(89●1●42●61) Jul 15 '19, 6:51 a.m.

 Hi Sharadha,


Please refer section Workflow - State Transition Policies in the link https://jazz.net/library/article/1003 .
I hope it will help you.

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Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (64.0k●3●36●48) Jul 15 '19, 7:53 a.m.

 As far as I can tell, a resolution only makes sense in a closed/resolved state. It does not make any sense in "Assigned", "Working" or "In Progress".

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Question asked: Jul 15 '19, 5:40 a.m.

Question was seen: 2,096 times

Last updated: Jul 15 '19, 7:53 a.m.

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