RTC WorkItem links not opening from Microsoft Word Document.
We have a strange behavior that RTC work item links added as either hyperlink or plan link in Microsoft word application wont work, but it works perfectly fine with Outlook.
Steps to reproduce the problem: 1. Open any work item in Eclipse client and click on Copy URL. 2. Add the copied URL in Microsoft word document either as plain link or hyperlink. 3. Now try to access the link, Error Invalid path to authentication servlet.: / is seen. Any idea why this happens? |
Accepted answer
I tested with 406 RTC+Firefox, there is no problem for me.
Do you see the issue with specific browser or not? If you copy the link directly to browser, do you see the same issue not? The problem could be addressed by the below technote: http://www-01.ibm.com/support/docview.wss?uid=swg21610385 You may want to check with MS article's [ Hyperlinks from Office to Internet Explorer or to another Web browser] for a workaround. Hopefully this helps. Sanjeev Kulkarni selected this answer as the correct answer
Comments Thanks for the response.
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One other answer
Can some one provide the solution here? That link to the doc above no longer exists it seems. Thanks
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Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.