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Follow up action not working

AMEYA KALE (176) | asked May 07 '19, 5:30 a.m.
edited May 07 '19, 7:39 a.m. by Ralph Schoon (62.7k33643)

I have followed  this link to create a follow up action.My activator is hitting but the the Implementation Class is not hitting? Any suggestions.

Luca Martinucci commented May 07 '19, 5:55 a.m.

Please, be more specific.

Which operation should trigger the follow up action?
Is the follow up action triggered at all?
What do you see in the logs?

AMEYA KALE commented May 07 '19, 6:04 a.m.

The follow up action is not triggered.Trying to  print a line using System.out.println() in Implementation Class to test whether it is working or not which is not showing up .

Nothing there in the logs.

Luca Martinucci commented May 07 '19, 6:25 a.m.

I suggest that you check whether the extension has been deployed or not.

Have a look at ccm.log and search for the name of your extension.
Also, have a look at the Provision Status page of the Internal Tools (see

AMEYA KALE commented May 07 '19, 6:35 a.m.
  1. The profile install from "file:ccm/sites/Follow_UpFeature" was started 
  2. This feature is being installed: "Follow_UpFeature_1.0.0.201905071317".
  3. Installing bundle from the URL /server/conf/ccm/sites/Follow_UpFeature/plugins/Follow_UpPlugin_1.0.0.201905071317.jar". 
  4. Starting the bundle "Follow_UpPlugin
Above are logs of Provision Status.
I did check ccm.logs but didn't find anything relevant.

Luca Martinucci commented May 07 '19, 6:56 a.m. | edited May 07 '19, 6:57 a.m.

So, it looks like your extension was deployed.

Anyway, deploying an extension just makes it available for use on the RTC instance.
Did you enable it in the Project Area where you are testing?

Ralph Schoon commented May 07 '19, 7:33 a.m.

As described in test your extension on Jetty and the debug Eclipse client. 

If that works follow the workshop and deploy on the development server. (https://localhost:9443/ccm). Use the remote debugger to see the deployed class.

If all that works the problem is somewhere in the packaging performed in the last lab. That is hard to debug. 

AMEYA KALE commented May 08 '19, 6:19 a.m. | edited May 08 '19, 6:19 a.m.

I restarted server and rtc client.Follow-up action is working perfectly.
Thank you for dedicating your time to look into this issue. 

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Ralph Schoon (62.7k33643) | answered May 08 '19, 8:23 a.m.

For some reason I am unable to convert Ameya's comment to an answer.

Restarting the server fixed the problem.

Ralph Schoon selected this answer as the correct answer

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