Not able to upload attachment

Preetha T (27●2●8) | asked Nov 19 '18, 10:18 a.m.

The user is trying to upload a attachment which is having the file size 4.22 mb. After completion of percentage it shown error in attachment CRJAZ1036E the following attachment could not be saved. can anyone pls tell how to resolve this issue

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Ralph Schoon commented Nov 19 '18, 2:30 p.m.

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Kenny Smith (302●4●12) | answered Nov 19 '18, 12:04 p.m.

Take a look at your ccm.log file to see if it sees any particular issues. Try uploading an attachment yourself to rule out the server. Is the user a remote worker? Are there any firewalls or anti-virus tools in use?

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Preetha T commented Nov 19 '18, 9:29 p.m. | edited Nov 19 '18, 10:23 p.m.

In CCM log the error says

com.ibm.team.repository.common.ContentStorageException: ORA-01691: unable to extend lob segment CCM_DB_USER.SYS_LOB0000020060C00014$$ by 8192 in tablespace CCM.

So exactly Wat is it means?How to resolve this issue?

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