RTC work item: add subscriber without RTC ID
One answer
CLM needs the user record to get the e-mail address, as well as the user configuration, to send the mail. So the user has to have an ID. Having an ID does not require to have a license.
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Thanks!
Today when we create a user ID in RTC, we're required for the user to be in the client's Active Directory.
Is there a way to create the user record, and if necessary for email notifications add them to the Team or Project area, without adding them to the client's Active Directory?
If I remember a customer presentation correctly it is possible to set up a federated realm ( https://jazz.net/library/article/97 ) with an LDAP and a local user registry. I have not done this myself and can not help with the details, unfortunately.
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Karthik Krishnan
Sep 26 '18, 8:34 a.m.In addition to Ralph's comment, note the user need to be part of Team or Project area to get notified by email.