Cannot create Repository in RRC beta 2.0
After setting up RRC Server Beta 2.0, I did the following steps:
- create user "Robin" with "JazzAdmin" and "JazzUsers" repository permission and "Author" Client Access Licenses - Install RRC Client Beta 2.0 - Create Repository with the following data: Name: DemoProject URL: https://localhost:9443/rdm/ UserID: Robin Password: Robin However, RRC Client Beta 2.0 refuses to open the repository "DemoProject" and post the following message: CRRRC2220E Cannot open the repository "DemoProject" (https://localhost:9443/rdm/). Reason: Either the userId or password is not valid. I created another userID in Jazz Server Admin and similar error occurs when i created repository with the new userID and password. Is there any step that i miss ? Thank you. |
20 answers
After setting up RRC Server Beta 2.0, I did the following steps: Forget to add that the RRC Client and RRC Server were both installed in Windows 2003 Server SP2. When I verify the requirement of Beta2, i notice that for RRC Client beta 2, it does not support Windows 2003 Server SP2. May I know is this the reason to the above? Thank you. |
No, the client platform should be fine, though we have encountered an occasional issue with the way localhost is handled by Windows server platforms.
So one quick question is, does you computer have a hostname or does your ip address resolve to a DNS? If it does, I'd recommend trying one of those instead of localhost. You might also have a look at the following wiki section which covers some setup troubleshooting tips: https://jazz.net/wiki/bin/view/Main/RRCBetaSetup |
No, the client platform should be fine, though we have encountered an occasional issue with the way localhost is handled by Windows server platforms. Yes, my computer has a hostname and IP address is NOT resolved to a DNS. I am using a VMWare Window 2003 Server. If i try without localhost, does it mean that i have to reconfigure the rdm setup as i setup the steps with "localhost" instead of "hostname". Thank you for your advice. |
Yeah, check the troubleshooting tips first, but I'd suggest using the hostname and re-doing the setup. If you use Firefox and have the Firebug plugin, you can typically use that and try accessing the server via the web and see what's going wrong.
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Yeah, check the troubleshooting tips first, but I'd suggest using the hostname and re-doing the setup. If you use Firefox and have the Firebug plugin, you can typically use that and try accessing the server via the web and see what's going wrong. I have resetup and use hostname instead of "localhost".. I still received similar error. May i confirm that the url for creating repository is "https://localhost:9443/rdm/" I tried validating "https://localhost:9443:/rdm/" in browser, it returns HTTP Status 403 - CRJZS0040E There is no REST service handler registered for the path "/". Hence may i know are there any prerequisite steps that i have to do such as creating rdm as project sreas in RTC and etc? Appreciate your advice again. Thank you. |
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/".
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If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/". Hi , I also have identical problem. I have RRCS running on my laptop. I have a dyamic ip address allocated through DHCP. But I also have an entry for the hostname that matches to my DHCP address in my "hosts" file. I still get the same error in the client. I verified public rootservices. here it is how it appears on the browser RRC Server Root Services Document for RRC Server 2 2.0.0.0 Jazz https://chevulan1.ibm.com:9443/rdm, https://chevulan1.ibm.com:9443/jazz What must be the problem? How can I debug it? Thanks Nags (nags_chevula@us.ibm.com) |
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/". I use "https://{your hostname}:9443:/rdm/" and similar problem happens. Anyway, will try with windowsXP this week and may i do not have face similar problem. Will update soon on my progress. |
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/". |
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/". I am still seeing the same error.... CRRRC2220E Cannot open the repository "MyFirstRRC_Project" Reason: Either the username or the password is not valid. The username and password entered are correct as I use them to login into jazz/admin. I don't understand what's going on and how to debug it? Thanks Nags (nags_chevula@us.ibm.com) |
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