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Cannot create Repository in RRC beta 2.0


kathleen koh (612169) | asked Oct 04 '09, 11:38 a.m.
After setting up RRC Server Beta 2.0, I did the following steps:

- create user "Robin" with "JazzAdmin" and "JazzUsers" repository permission and "Author" Client Access Licenses

- Install RRC Client Beta 2.0

- Create Repository with the following data:
Name: DemoProject
URL: https://localhost:9443/rdm/
UserID: Robin
Password: Robin

However, RRC Client Beta 2.0 refuses to open the repository "DemoProject" and post the following message:
CRRRC2220E Cannot open the repository "DemoProject"
(https://localhost:9443/rdm/).
Reason: Either the userId or password is not valid.

I created another userID in Jazz Server Admin and similar error occurs when i created repository with the new userID and password.

Is there any step that i miss ?

Thank you.

20 answers



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kathleen koh (612169) | answered Oct 04 '09, 11:56 a.m.
After setting up RRC Server Beta 2.0, I did the following steps:

- create user "Robin" with "JazzAdmin" and "JazzUsers" repository permission and "Author" Client Access Licenses

- Install RRC Client Beta 2.0

- Create Repository with the following data:
Name: DemoProject
URL: https://localhost:9443/rdm/
UserID: Robin
Password: Robin

However, RRC Client Beta 2.0 refuses to open the repository "DemoProject" and post the following message:
CRRRC2220E Cannot open the repository "DemoProject"
(https://localhost:9443/rdm/).
Reason: Either the userId or password is not valid.

I created another userID in Jazz Server Admin and similar error occurs when i created repository with the new userID and password.

Is there any step that i miss ?

Thank you.


Forget to add that the RRC Client and RRC Server were both installed in Windows 2003 Server SP2. When I verify the requirement of Beta2, i notice that for RRC Client beta 2, it does not support Windows 2003 Server SP2. May I know is this the reason to the above?

Thank you.

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Stef van Dijk (2.0k179) | answered Oct 04 '09, 5:54 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
No, the client platform should be fine, though we have encountered an occasional issue with the way localhost is handled by Windows server platforms.

So one quick question is, does you computer have a hostname or does your ip address resolve to a DNS? If it does, I'd recommend trying one of those instead of localhost.

You might also have a look at the following wiki section which covers some setup troubleshooting tips:

https://jazz.net/wiki/bin/view/Main/RRCBetaSetup

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kathleen koh (612169) | answered Oct 05 '09, 1:20 p.m.
No, the client platform should be fine, though we have encountered an occasional issue with the way localhost is handled by Windows server platforms.

So one quick question is, does you computer have a hostname or does your ip address resolve to a DNS? If it does, I'd recommend trying one of those instead of localhost.

You might also have a look at the following wiki section which covers some setup troubleshooting tips:

https://jazz.net/wiki/bin/view/Main/RRCBetaSetup


Yes, my computer has a hostname and IP address is NOT resolved to a DNS. I am using a VMWare Window 2003 Server. If i try without localhost, does it mean that i have to reconfigure the rdm setup as i setup the steps with "localhost" instead of "hostname".

Thank you for your advice.

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Stef van Dijk (2.0k179) | answered Oct 05 '09, 9:18 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Yeah, check the troubleshooting tips first, but I'd suggest using the hostname and re-doing the setup. If you use Firefox and have the Firebug plugin, you can typically use that and try accessing the server via the web and see what's going wrong.

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kathleen koh (612169) | answered Oct 06 '09, 1:05 p.m.
Yeah, check the troubleshooting tips first, but I'd suggest using the hostname and re-doing the setup. If you use Firefox and have the Firebug plugin, you can typically use that and try accessing the server via the web and see what's going wrong.


I have resetup and use hostname instead of "localhost".. I still received similar error.

May i confirm that the url for creating repository is "https://localhost:9443/rdm/"

I tried validating "https://localhost:9443:/rdm/" in browser, it returns HTTP Status 403 - CRJZS0040E There is no REST service handler registered for the path "/".

Hence may i know are there any prerequisite steps that i have to do such as creating rdm as project sreas in RTC and etc?

Appreciate your advice again.

Thank you.

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Stef van Dijk (2.0k179) | answered Oct 07 '09, 11:30 a.m.
FORUM MODERATOR / JAZZ DEVELOPER
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/".

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Nagarjun Chevula (8671) | answered Oct 10 '09, 10:08 a.m.
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/".


Hi , I also have identical problem. I have RRCS running on my laptop. I have a dyamic ip address allocated through DHCP. But I also have an entry for the hostname that matches to my DHCP address in my "hosts" file.

I still get the same error in the client.

I verified public rootservices. here it is how it appears on the browser


RRC Server Root Services Document for RRC Server 2 2.0.0.0 Jazz https://chevulan1.ibm.com:9443/rdm, https://chevulan1.ibm.com:9443/jazz


What must be the problem? How can I debug it?

Thanks
Nags (nags_chevula@us.ibm.com)

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kathleen koh (612169) | answered Oct 11 '09, 12:12 p.m.
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/".


I use "https://{your hostname}:9443:/rdm/" and similar problem happens.

Anyway, will try with windowsXP this week and may i do not have face similar problem. Will update soon on my progress.

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kathleen koh (612169) | answered Oct 12 '09, 9:55 p.m.
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/".


Yes.. i have finally done it..

The missing step is at the Jazz Team Server Admin Web UI.

Before starting Rational Requirements Composer,

1) go to Jazz Team Server Admin Web UI by typing the URL: https://<hostname>:9443/jazz/admin
2) Under Project Area Management
- Create a Project Areas e.g ProjectA
- Under "Members", Add a user which can access the Project with the right permission of "JazzUser"
3) Save and Logout
4) Start up Client
5) At the "New Repository" dialog, enter "ProjectA" under "name:" field and the "User ID" must be one of the user which you have added in as a member of the project under Project Area Management of Jazz Team Server Admin.

RRC Client will then work..

Suggestion, do not assume everybody understands Jazz before they start playing with RRC. Hence my suggestion, place the above steps as one of the troubleshooting steps or include in the manual.

Nevertheless, i would still like to thank you for the tips and hints so far.

I am going to start rocking with RRC ..8-)

Cheers.

permanent link
Nagarjun Chevula (8671) | answered Oct 14 '09, 1:22 p.m.
If you've changed your setup to use a hostname, then your connection to the repository should be "https://{your hostname}:9443:/rdm/".


Yes.. i have finally done it..

The missing step is at the Jazz Team Server Admin Web UI.

Before starting Rational Requirements Composer,

1) go to Jazz Team Server Admin Web UI by typing the URL: https://<hostname>:9443/jazz/admin
2) Under Project Area Management
- Create a Project Areas e.g ProjectA
- Under "Members", Add a user which can access the Project with the right permission of "JazzUser"
3) Save and Logout
4) Start up Client
5) At the "New Repository" dialog, enter "ProjectA" under "name:" field and the "User ID" must be one of the user which you have added in as a member of the project under Project Area Management of Jazz Team Server Admin.

RRC Client will then work..

Suggestion, do not assume everybody understands Jazz before they start playing with RRC. Hence my suggestion, place the above steps as one of the troubleshooting steps or include in the manual.

Nevertheless, i would still like to thank you for the tips and hints so far.

I am going to start rocking with RRC ..8-)

Cheers.


I am still seeing the same error....

CRRRC2220E Cannot open the repository "MyFirstRRC_Project"
Reason: Either the username or the password is not valid.

The username and password entered are correct as I use them to login into jazz/admin.

I don't understand what's going on and how to debug it?




Thanks
Nags (nags_chevula@us.ibm.com)

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