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question asked: Mar 05 '18, 5:23 p.m.
question was seen: 1,214 times
last updated: Mar 06 '18, 1:40 a.m.

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Icons not showing up on RTC query results or reports

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Sean Burke (378●9●144●247) | asked Mar 05 '18, 5:23 p.m.

 We have a custom attribute call RGY based off an enumeration with the same name (RGY is Red, Yellow, Green) with a Harvey ball as the icon.  The name is showing up in a query but not the icon.  Anybody know why?  The icons seem to show up on other non system attributes.  Not sure how to troubleshoot this.

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Donald Nong commented Mar 06 '18, 1:40 a.m.

Just to clarify, when you say it does not show up, do you see an empty square (placeholder for the icon), or no square at all?

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