RM storyboard images not rendered - Loading infinitly
CLM 6.0.4 iFix04a
WAS Liberty
Unsigned Certificate (initial install for testing)
The images are not rendered when inspecting the whole storyboard. BUT, when drilling down to a specific step, the image is rendered and displayed.
The errors in the converter.log file:
2017-11-03 11:43:42,304 [ Default Executor-thread-19] ERROR com.ibm.rdm.web.htmlgen.servlet.ConverterServlet - org.eclipse.emf.common.util.WrappedException: com.ibm.rdm.client.oauth.internal.repack_com_ibm_team_jfs_app_http_client_internal_auth.AuthenticationException: <any realm>@ec2-52-30-226-251.eu-west-1.compute.amazonaws.com:9443
com.ibm.rdm.web.htmlgen.exceptions.ConversionException: org.eclipse.emf.common.util.WrappedException: com.ibm.rdm.client.oauth.internal.repack_com_ibm_team_jfs_app_http_client_internal_auth.AuthenticationException: <any realm>@ec2-52-30-226-251.eu-west-1.compute.amazonaws.com:9443
at com.ibm.rdm.web.htmlgen.convert.ConvertedResource.convert(ConvertedResource.java:373)
at com.ibm.rdm.web.htmlgen.convert.ConvertedResource.convertConditionally(ConvertedResource.java:650)
at com.ibm.rdm.web.htmlgen.convert.ConvertedResource.writeImage(ConvertedResource.java:150)
at com.ibm.rdm.web.htmlgen.servlet.ConverterServlet.doGet(ConverterServlet.java:161)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:575)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1290)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:778)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:475)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1161)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4956)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.handleRequest(DynamicVirtualHost.java:315)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1014)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.run(DynamicVirtualHost.java:280)
at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.run(HttpDispatcherLink.java:967)
at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.wrapHandlerAndExecute(HttpDispatcherLink.java:359)
at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.ready(HttpDispatcherLink.java:318)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:471)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleNewRequest(HttpInboundLink.java:405)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.processRequest(HttpInboundLink.java:285)
at com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.ready(HttpInboundLink.java:256)
at com.ibm.ws.channel.ssl.internal.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1043)
at com.ibm.ws.channel.ssl.internal.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:632)
at com.ibm.ws.channel.ssl.internal.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1777)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager.requestComplete(WorkQueueManager.java:504)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager.attemptIO(WorkQueueManager.java:574)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager.workerRun(WorkQueueManager.java:929)
at com.ibm.ws.tcpchannel.internal.WorkQueueManager$Worker.run(WorkQueueManager.java:1018)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)
at java.lang.Thread.run(Thread.java:809)
Caused by: org.eclipse.emf.common.util.WrappedException: com.ibm.rdm.client.oauth.internal.repack_com_ibm_team_jfs_app_http_client_internal_auth.AuthenticationException: <any realm>@ec2-52-30-226-251.eu-west-1.compute.amazonaws.com:9443
at com.ibm.rdm.emf.resource.common.CommonResourceSetImpl.delegatedGetResource(CommonResourceSetImpl.java:126)
at org.eclipse.emf.ecore.resource.impl.ResourceSetImpl.getResource(ResourceSetImpl.java:379)
at com.ibm.rdm.ui.gef.editmodel.EditModel.getResource(EditModel.java:151)
at com.ibm.sid.ui.editmodel.SketchingEditModel.getResource(SketchingEditModel.java:95)
at com.ibm.rdm.web.htmlgen.convert.ConvertedSketchingResource.initGraphicalViewerHandle(ConvertedSketchingResource.java:33)
at com.ibm.rdm.web.htmlgen.convert.ConvertedStoryboard.initGraphicalViewerHandle(ConvertedStoryboard.java:36)
at com.ibm.rdm.web.htmlgen.convert.ConvertedResource.convert(ConvertedResource.java:338)
... 37 more
Caused by: com.ibm.rdm.client.oauth.internal.repack_com_ibm_team_jfs_app_http_client_internal_auth.AuthenticationException: <any realm>@ec2-52-30-226-251.eu-west-1.compute.amazonaws.com:9443
at com.ibm.rdm.client.oauth.internal.repack_com_ibm_team_jfs_app_http_client_internal_auth.FormAuthHandler.getCredentials(FormAuthHandler.java:345)
at com.ibm.rdm.client.oauth.internal.repack_com_ibm_team_jfs_app_http_client_internal_auth.FormAuthHandler.handleFormAuthChallenge(FormAuthHandler.java:165)
at com.ibm.rdm.client.oauth.internal.repack_com_ibm_team_jfs_app_http_client_internal_auth.FormAuthHandler.handle(FormAuthHandler.java:97)
at com.ibm.team.jfs.app.http.client.internal.ExtensibleRequestDirector.handleResponse(ExtensibleRequestDirector.java:297)
at com.ibm.team.jfs.app.http.client.internal.ExtensibleRequestDirector.handleResponse(ExtensibleRequestDirector.java:263)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:515)
at com.ibm.team.jfs.app.http.client.internal.ExtensibleRequestDirector.execute(ExtensibleRequestDirector.java:168)
at org.apache.http.impl.client.AbstractHttpClient.doExecute(AbstractHttpClient.java:882)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)
at com.ibm.rdm.client.api.RRCRestClient.executeHttpMethod(RRCRestClient.java:453)
at com.ibm.rdm.client.api.RRCRestClient.performGet(RRCRestClient.java:156)
at com.ibm.rdm.client.api.BaseJenaServiceClient$RRCRestClientDelegate$1.performGet(BaseJenaServiceClient.java:42)
at com.ibm.rdm.client.api.BaseJenaServiceClient.getModel(BaseJenaServiceClient.java:273)
at com.ibm.rdm.client.api.BaseJenaServiceClient.getModel(BaseJenaServiceClient.java:242)
at com.ibm.rdm.emf.resource.common.CommonURIHandlerImpl.createInputStream(CommonURIHandlerImpl.java:213)
at com.ibm.rdm.emf.resource.common.CommonURIHandlerImpl.contentDescription(CommonURIHandlerImpl.java:144)
at org.eclipse.emf.ecore.resource.impl.ExtensibleURIConverterImpl.contentDescription(ExtensibleURIConverterImpl.java:313)
at com.ibm.rdm.emf.resource.common.CommonResourceSetImpl.delegatedGetResource(CommonResourceSetImpl.java:121)
... 43 more
One answer
It might be related to:
Comments
Loira, did you install the CLM suite out-of-the-box (with iFix) and ran into this, or did you replace the certificate that comes with the install with one of your own, though unsigned?
The error and symptoms from the above description indicate that when the converter does callbacks to the RM server for the images that are embedded in the storyboard, those callback requests are denied for not being authenticated.
Have seen something similar with Converter not rendering graphical artifacts (109216), but this one seems somewhat different
I installed the CLM suite out of the box with the iFix and ran into this. Didn't replace the certificate that comes with the install.
Mmm, not really know what's going on with the info provided.
If this is blocking usage of DNG, I propose you file a problem report with IBM support.
It is not blocking, but, it is an issue which should be addressed.
Can you advice how do I file a problem report with IBM support?
Sorry, not sure myself. But if you have a support contract, you (or someone in your organization) should have an IBM contact to help you with that.