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question asked: Sep 28 '17, 10:30 a.m.
question was seen: 1,536 times
last updated: Sep 28 '17, 3:22 p.m.

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Receiving Error on E-Signature

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nannette Mori (50●1●9●85) | asked Sep 28 '17, 10:30 a.m.

RTC 6.0.3 ifix 7.0.0

I created an custom attribute for E-signature

I setup the Precondition using verification type approval and Verify workflow action

When I enter a value in the E-signature field and try to save the work-item I get the following error

"An unhandled exception occurred during E-Signature assertion failed."

Does anyone know why I am getting this error?

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Geoffrey Clemm (30.1k●3●30●35) | answered Sep 28 '17, 3:22 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I'd suggest working with IBM support.   You should never get an "unhandled exception" using an out-of-the-box precondition.

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