Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

After installation of CLM, link https://localhost:9443/jts/setup is not opining

Questions
Tags
Users
Badges
Saumya Gupta
(29●2●5●35) Sep 28 '17, 5:19 a.m.

 Hi, 


I have installed clm 6.0.2.server is up also but when i enter link https://localhost:9443/jts/setup for configuration, it is not running. 

Error: localhost unexpectedly closed the connection

Can anyone please tell me the possible reason as soon as possible.


Advance Thank you!

Saumya

0 votes

1 answer
5,232 views
0 votes

One answer

Permanent link
Luca Martinucci
(1.0k●3●97●112) Sep 28 '17, 5:31 a.m.

Saumya,
check whether the CLM server is actually up and running, by entering the WAS admin console and looking for the jts application status (if it is deployed on WAS) or by verifying whether Liberty has started properly.
Anyway, have a look at the jts.log file.
It should contain some useful information about this issue.

0 votes

Comments
Saumya Gupta
Sep 28 '17, 5:46 a.m.

Thanks for your prompt reply 

Server is proper running. 

Is can be the reason that port (9443) get make free from company because company might have blocked this port?

Thanks

Luca Martinucci
Sep 28 '17, 5:50 a.m.

If you are trying to connect to "localhost", you must be running your browser on the same machine where CLM is installed.
So, it seems unlikely that a port is blocked for local connections.
Check whether it is used by another application.
Did you find anything useful piece of information in jts.log?

Saumya Gupta
Sep 28 '17, 6:06 a.m.

 Actually remotely i am handling it.  

How to check that this port is used by another application?
yes i am running the browser on the same machine.
Is it possible to block port(9443)  on local machine ?

Is it correct path of jts.log: D:\InsJTS\server\liberty\servers\clm\logs     ??

Luca Martinucci
Sep 28 '17, 7:36 a.m.

netstat -an should return the list of listening ports.
And yes, the logs should be under that path.

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,594

Question asked: Sep 28 '17, 5:19 a.m.

Question was seen: 5,232 times

Last updated: Sep 28 '17, 7:36 a.m.

Confirmation Cancel Confirm