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question asked: Sep 21 '09, 5:06 a.m.
question was seen: 4,497 times
last updated: Sep 21 '09, 5:06 a.m.

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Team Server Setup error: An error occurred while saving the

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Shmuel Bashan (41●6●6) | asked Sep 21 '09, 5:06 a.m.
I have installed RQM 2.0 with DB2 9.5.4 and WAS 6.1.0.23 and LDAP enabled.
When trying to setup the team server, on Step 2 the configuration fields are disabled and I get the message: "An error occurred while saving the configuration properties."
The RQM.log show the following error:
ERROR t.jazz.ajax.service.internal.util.RootServicesUtil - 503 response when fetching root services document


Any idea of the cause and how to solve the problem ?
Thanks,
bashansh@il.ibm.com

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Shmuel Bashan (41●6●6) | answered Sep 23 '09, 3:18 a.m.
Re-exmining the rqm.log I have found the following line
Caused by:
java.lang.RuntimeException: Unsupported JVM, please upgrade

Which JVM is required for RQM2.0 & WAS 6.1.0.25 ??
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Shmuel Bashan (41●6●6) | answered Sep 23 '09, 3:44 a.m.
Re-exmining the rqm.log I have found the following line
Caused by:
java.lang.RuntimeException: Unsupported JVM, please upgrade

Which JVM is required for RQM2.0 & WAS 6.1.0.25 ??


The solution is to install a fixpack PK85942, from
http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg24023024

6.1.0.25 is not commutative and does not contain this fix.

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