Cannot create or save a plan in RTC [indicates missing license]

Issue is with client access license because stakeholder license has only read permissions for planning. Ask Admin to assign you the Developer license as given to you on other server.

FYI, The Stakeholder license is designed to support extended users such as customers, support personnel or extended community members who want to modify work items, and observe project progress. A user that has been assigned a Stakeholder license has read and write access to Change Management, and read access to Reports (to the ability to author BIRT reports), and Planning capabilities, unless otherwise restricted by role-based process permissions.

If this will resolve the issue , mark this answer as correct.

Hi Salman -

My role was Product Owner which has the ability to save a plan enabled. I added other roles to myself (as I am and admin on the project) - added ScrumMaster and Team Member. However - when I view my profile I still only see stakeholder license enabled.

When I look in the RTC heavy client I do not see actions regarding saving plans - this may not be an issue but said I owuld let you know.

Any help would be appreciated as this issue is severely hampering our ability to plan our project.

Thanks again.

Best Regards,
Elaine.

Let me clear, There are 3 things that have some accessibility things in CLM.

1. License :  Should have permission to Read and Write Plans which is with Developer not with stakeholder and it applies within complete tool / all projects
2. Repository Groups :  JazzUsers,JazzAdmins,JazzProjecAdmins have almost all permissions.
3. Role & Permissions in the Project : Role and permissions is just restriction within the project.

So the biggest Permission is with license that whether it allows you to perform operation or not. Please try to assign yourself Developer or some other License and let me know.

Hi Salman -

How do I check or add a developer license - if I need to contact an admin how do I determine who is the admin? I am an admin for the RTC project 'SaaS Dev Ops' in rtp-rtc16 but I expect I need to contact an admin for rtp-rtc16 to add a
developer license?

Thanks again.

Best Regards,
Elaine.

I don't think so we can determine who is admin, but if you people are using LDAP Groups for emails and CLM then you can check users of JazzAdminsGroup. or in other way you have to click on settings icon on top right and click on manage users and randomly open and see user group assigned to it.
One other workaround is normally when an admin creates a project area he is by default added in Administrators Section of the Project.
 
You have to request the admin to assign you RTC Developer License.