Not able to make a shared resource location available to RQM
Hi,
I am in the Systems Properties in RQM and click on the "Shared Resource Locations" option. Click on the Add new
enter \\myhostnameIP\MyFolder. The Myfolder is located on a different machine. I have made the C drive to be shared as well as the MyFolder shared using NT's server Share/Secuirty properties. When I click on test connection It comes back with "the share location not available to RQM".. Not sure if I am doing the setup correctly or I there is a real problem. Can anyone shine some light into this subject.
Thank You
Marco
I am in the Systems Properties in RQM and click on the "Shared Resource Locations" option. Click on the Add new
enter \\myhostnameIP\MyFolder. The Myfolder is located on a different machine. I have made the C drive to be shared as well as the MyFolder shared using NT's server Share/Secuirty properties. When I click on test connection It comes back with "the share location not available to RQM".. Not sure if I am doing the setup correctly or I there is a real problem. Can anyone shine some light into this subject.
Thank You
Marco
3 answers
Hi Marco,
This may be stating the obvious, but if you go to the RQM server machine, can you access your share from there? i.e. if on Windows can you open explorer and navigate to \\mysharemachine\sharefolder, outside of the context of RQM? The RQM server machine needs to be able to access the share, not the client machine you are working from.
I've definitely used this functionality many times without issue.
Regards,
John
This may be stating the obvious, but if you go to the RQM server machine, can you access your share from there? i.e. if on Windows can you open explorer and navigate to \\mysharemachine\sharefolder, outside of the context of RQM? The RQM server machine needs to be able to access the share, not the client machine you are working from.
I've definitely used this functionality many times without issue.
Regards,
John
Hi,
I am in the Systems Properties in RQM and click on the "Shared Resource Locations" option. Click on the Add new
enter \\myhostnameIP\MyFolder. The Myfolder is located on a different machine. I have made the C drive to be shared as well as the MyFolder shared using NT's server Share/Secuirty properties. When I click on test connection It comes back with "the share location not available to RQM".. Not sure if I am doing the setup correctly or I there is a real problem. Can anyone shine some light into this subject.
Thank You
Marco
Hi Marco,
This may be stating the obvious, but if you go to the RQM server machine, can you access your share from there? i.e. if on Windows can you open explorer and navigate to \\mysharemachine\sharefolder, outside of the context of RQM? The RQM server machine needs to be able to access the share, not the client machine you are working from.
I've definitely used this functionality many times without issue.
Regards,
John
**** Hi John, ***
Yes we are able to use explore form machine 1 to navigate to machine 2 with no issues... i.e from machine1 explorer enter --> \\machine2\share_folder\ and see the share folder content of machine2. The issue is when I add this in RQM (in the systems properties section and click "test Connection" it is not visible to RQM... so, I am at a lost..
I call with me, the Network Admin, and yourself would be of great help...
so that you can see the actual work that has been done so far.. As it seems you think I am trying to access my local machine instead of trying to access an exteranl machine and not my clinet nor the RQMs server machine...
You can reach me at marcolan@us.ibm.com...
Thank You
Marco
Hi,
I am in the Systems Properties in RQM and click on the "Shared Resource Locations" option. Click on the Add new
enter \\myhostnameIP\MyFolder. The Myfolder is located on a different machine. I have made the C drive to be shared as well as the MyFolder shared using NT's server Share/Secuirty properties. When I click on test connection It comes back with "the share location not available to RQM".. Not sure if I am doing the setup correctly or I there is a real problem. Can anyone shine some light into this subject.
Thank You
Marco
Just a heads up for others who might hit this:
be sure that the user that RQM is running under has appropriate permissions to access the shares desired. For instance, if you have RQM set to run as a service it will be running as SYSTEM (by default), not the logged in user. This can result in apparent permission discrepancies when trying to access a share via RQM vs. from the user logged in to the server.
be sure that the user that RQM is running under has appropriate permissions to access the shares desired. For instance, if you have RQM set to run as a service it will be running as SYSTEM (by default), not the logged in user. This can result in apparent permission discrepancies when trying to access a share via RQM vs. from the user logged in to the server.