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Problem accessing rss feed when starting RTC Eclipse client


Marko Tomljenovic (3163788) | asked May 23 '17, 8:42 a.m.

Hello

We have integrated the RTC 6.0.3 plugins into our own corporate Eclipse IDE.

When the IDE has started every time we get the following error in the Error Log:

com.ibm.ut.help.common
Error
Tue May 23 14:23:01 CEST 2017
Unable to get public sites from 'https://public.dhe.ibm.com/software/rationalsdp/documentation/infrastructure/sites.rss'

How can I fix the problem or disable the feature that wants to access the rss feed.

PS. Our corporate network is protected by firewall/proxy.

One answer



permanent link
Donald Nong (14.4k314) | answered May 29 '17, 9:06 p.m.

You can try to use the Eclipse internal browser and verify whether you can connect to the internet within Eclipse. If not, you need to configure the network proxy as required.
https://help.eclipse.org/neon/index.jsp?topic=%2Forg.eclipse.platform.doc.user%2Freference%2Fref-net-preferences.htm

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