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RTC web works and RTC eclipse doesn't works with restricted public proxy.


Arun K Sriramaiah (3.2k12047) | asked Apr 25 '17, 4:04 a.m.
edited Apr 25 '17, 4:16 a.m.

Got two networks, related network runs on proxy it is hard to switch non-proxy network.
                                         
Users are able to login in web even with proxy-server, but eclipse client doesn't work.

Note: Eclipse client works only with non-proxy server    

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Arun K Sriramaiah (3.2k12047) | answered Apr 25 '17, 4:19 a.m.

The "Proxy1" checks for what type of browser is being used
e.g If Internet explorer older then 11 is being used then the proxy blocks it.This is usually done by checking for the "User-Agent" field in the HTTP header.                                                                
When you use RTC Eclipse Client the "User-Agent" is set to "Proxy2" Commons-HttpClient/3.1". So this user agent should be added to the " Proxy1" to allow the RTC eclipse client to connect.

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