It's all about the answers!

Ask a question

File exceeds one system limit on content files

Jeff Ong (14113847) | asked Mar 28 '17, 3:30 p.m.
edited Mar 28 '17, 3:35 p.m.

We are experiencing intermittent slow response time issues.  We're thinking it might be because someone keeps trying to upload a large file.  How can we pinpoint who is trying to upload this large file ?

2017-03-28 14:56:34,649 [ccm: AsynchronousTaskRunner-0 @@ 13:49] ERROR ository.service.internal.RdbRepositoryDataMediator  - CRJAZ1036E The following content could not be saved: StoredContent(_KU-3QBPoEeehpaY1jEQncg, text/plain, 1950460786, None, HashCode(0xb406a971)) CRJAZ0472I File exceeds one system limit on content files, file uuid: [UUID _KU-3QBPoEeehpaY1jEQncg] filesize: 1950460786 system limit: 1073741824

One answer

permanent link
Kevin Ramer (4.5k8184200) | answered Mar 28 '17, 4:08 p.m.

Open the application administration page and watch Active Services.   The ID that is running the J2EE ( tomcat, WebSphere, liberty ) either has a default ulimit for 'files' ( see ulimit -a ) or the underlying file system cannot handle files over 2Gb.

Kevin Ramer commented Mar 28 '17, 5:00 p.m.

I covered one possible means to tease that out.   Another is IF one's j2ee records user id in the HTTP access logs one could match the timestamps of the error with the access log.  Of the supported J2EE,  only Apache Tomcat seems capable of emitting the user ID.

The other info I gave for free :-D

Donald Nong commented Mar 30 '17, 6:22 a.m.

I agree. Keep an eye on the Active Services, as the service will be running for a long time and you won't miss it. If I'm not mistaken, that task (as shown in OP) started at 13:49 and failed at 14:56.

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.