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Matthew More (407) | asked Mar 20 '17, 3:31 a.m.
retagged Feb 01 '18, 7:35 a.m. by Minakshi Jaint (5113)

 Hi,

After creation new jazz environment on each module logon popup is jump very often and dont remember my credential its not browser issue but somewhere in configuration , please help which option should be unmarked 


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Donald Nong commented Mar 20 '17, 8:49 p.m.

This is usually an indication that SSO has not been properly configured. Without knowing the configuration details, I cannot give any concrete suggestions though.


Matthew More commented Mar 21 '17, 3:07 a.m.

 Donald,

Do you know which place is responsible for this kind of often authentication ?


Donald Nong commented Mar 21 '17, 8:17 p.m.

Some pages, such as the dashboard, or expanding the home menu, contain many links to various CLM applications. When these links/requests are sent to the server, if the current session is deemed to be not logged in, a log in prompt will be displayed. In the worst case (incorrect SSO configuration) scenario, you may invalidate the CCM session by logging in RQM, and vice versa. And you will end up with an "infinite loop" of logging in. If you need someone to evaluate your current configuration, you may contact IBM Support.

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