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Can the approval be prevented from editing (even the state stage) once the cumulative state is moved to Approved/Rejected state

 We are using RTC 602

In Approvals tab we are having approvals which are now able to modified even after approved/rejected states
So we need the approvals to be prevented from editing once the state is moved from Pending to Approved/Rejected state.

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 As far as I can tell, there is nothing built into RTC that prevents an approver to change the approval state which impacts the cumulative state. An approval is also not an attribute so you can not set it to read only in states.


You would have to create a custom advisor. That is a Java Server extension that prevents work item save for a special condition. See https://rsjazz.wordpress.com/2014/05/26/only-owner-can-close-workitem-advisor/ as an example. Follow the link to the enablement material if you want to implement something yourself.

Chandrasekar Muthukrishnan selected this answer as the correct answer

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Question asked: Mar 16 '17, 6:43 a.m.

Question was seen: 1,104 times

Last updated: Mar 16 '17, 8:28 a.m.

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