Getting error "failed to check application links" at Finalize Lifecycle Project Administration step in Jazz team server setup.
I am doing setup for jazz team server version 6.0.2. I have configured websphere application server using Interactive installation guide for CLM. I have installed DB2 database which is located on different system. I have registered all the required applications, tested database connection and created database tables. All the setup steps succeeded except for the step Finalize Lifecycle Project Administration. At this step I am getting error "failed to check application links."
I was able to finish setup even after this error is occurring but I could not sample lifecycle project(JKE Banking)
List of applications registered
ccm, dcc, gc, ldx, lqe, qm, relm, rm, rs
All the steps in jazz team server setup are successful except for this step.
How can I resolve the error?
4 answers
Hi Arne, detailed info of exception
com.ibm.team.repository.common.transport.TeamServiceException: Failed to check the application links. at com.ibm.team.lpa.app.services.FinalizeSetupService.areAppsLinked(FinalizeSetupService.java:315) at com.ibm.team.lpa.app.services.FinalizeSetupService.get(FinalizeSetupService.java:94) at com.ibm.team.lpa.common.services.AbstractLpaResource.perform_GET(AbstractLpaResource.java:61) at com.ibm.team.lpa.common.services.AbstractLpaRestService.perform_GET(AbstractLpaRestService.java:29) at com.ibm.team.repository.service.TeamRawService.service(TeamRawService.java:84) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at com.sun.proxy.$Proxy1390.service(Unknown Source) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:971) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2520) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2315) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1794) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:138) at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74) at javax.servlet.http.HttpServlet.service(HttpServlet.java:668) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1227) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:776) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:458) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97) at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165) at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:928) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1025) at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3761) at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:976) at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:459) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:526) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:312) at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88) at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1862) Caused by: java.lang.NullPointerException at com.ibm.team.repository.service.internal.oauth.shared.AuthenticatingClientService$4.close(AuthenticatingClientService.java:237) at com.ibm.team.lpa.app.services.FinalizeSetupService.getFriendsDocs(FinalizeSetupService.java:382) at com.ibm.team.lpa.app.services.FinalizeSetupService.areAppsLinked(FinalizeSetupService.java:297) ... 55 more
Vikrant,
the key seems to be:
Caused by: java.lang.NullPointerException at com.ibm.team.repository.service.internal.oauth.shared.AuthenticatingClientService$4.close(AuthenticatingClientService.java:237)
buried in that long exception. There might be an issue with either a security certificate or firewall port.
You might want to check logfiles for JTS and possibly any proxy servers you use to find the root cause.
What ifix Level is your 6.0.2 installation?
- Arne
Experience similar issue, in my case, I stop all Application Servers and start all Applications Servers in recommended order (ie: Stop JTS last, Start JTS first). As my problem may be due to the environment that I am working with is distributed App Servers, some App Servers has been reconfigured at some stage.
Hope this helps, if you experience similar issue, it is simple fix, good to try.
Comments
vikrant kamble
Jan 20 '17, 6:42 a.m.Screenshot of error I am getting
Arne Bister
JAZZ DEVELOPER Jan 22 '17, 7:09 a.m.Can you please copy the detailed exception text that is indicated in your screenshot? Possibly the essential info is visible when you scroll down that text.