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question asked: Jan 09 '17, 12:27 p.m.
question was seen: 2,019 times
last updated: Jan 16 '17, 2:04 p.m.

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What has happened to my jazz.net profile ?

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Kevin Ramer (4.5k●9●186●201) | asked Jan 09 '17, 12:27 p.m.

I think this started after my last password reset.   Going to My Stuff Forum tab:

Activity on my favorite tags
You currently are not following any favorite tags. You can choose favorite tags on the Forum main page.

My Comments:

My comments
Loading forum content...
An error occured while fetching your current comments. Try again later!

My Questions:

My questions
Loading forum content...
An error occured while fetching your current questions. Try again later!

and so on...

Miss the 1st thing the most

Accepted answer

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Mark Guertin (586●7) | answered Jan 12 '17, 3:08 p.m.
FORUM ADMINISTRATOR

 I just delivered a fix for the "My Stuff" page issues, and the email notification fix was delivered yesterday. Those issues should now be resolved. 

Kevin Ramer selected this answer as the correct answer
Comments
Kevin Ramer commented Jan 12 '17, 3:10 p.m.

Well, I got the notice for the above.  Thanks for the work on this !

Kevin Ramer commented Jan 16 '17, 9:16 a.m.

The forum view still says I'm tagless.  I reject this answer until the forum also works.

Miguel Tomico commented Jan 16 '17, 10:13 a.m.

'My Profile' still doesn't work for me.

Mark Guertin commented Jan 16 '17, 10:46 a.m.
FORUM ADMINISTRATOR

Miguel, what exactly does not work on "My Profile" for you? If you can provide some more specific information it will help in debugging and fixing the issues.

Miguel Tomico commented Jan 16 '17, 10:54 a.m.

404 - not found  

Mark Guertin commented Jan 16 '17, 11:04 a.m.
FORUM ADMINISTRATOR

 What is the URL that it tries to send you to? I do not see this error when I try to go to my profile.


I'll also work on checking the logs to see if I can get some further indication of what might be going on.

Miguel Tomico commented Jan 16 '17, 11:13 a.m.

https://jazz.net/forum/users/migueltomico

Kevin Ramer commented Jan 16 '17, 2:04 p.m.

My Stuff / Forum is now displaying articles.   Thanks !

showing 5 of 8 show 3 more comments

5 other answers

Most liked answers ↑|Newest answers|Oldest answers

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Ralph Schoon (63.5k●3●36●46) | answered Jan 09 '17, 3:05 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Kevin,

does this happen on all browsers? Can you clear the cache and the history?

If this does not help, comment and I get you the place to create a work item to hopefully get it addressed.

Comments
Kevin Ramer commented Jan 09 '17, 4:22 p.m.

Fails on Firefox (Linux and Windows) and IE.   I tried wiping cache and cookies to no avail.   I do use lengthy text/numeric password for this site managed in/by LastPass.

Donald Nong commented Jan 09 '17, 6:52 p.m. | edited Jan 09 '17, 7:18 p.m.

I don't think the issue is related password reset as it happened to me in a funny way. When I first saw this post, I had no such problem. But after I made some comments and answers, and probably most importantly viewed someone else' profile, I started having the same issue. Similarly I cannot make it work properly again in Firefox. Lucky for me, Chrome still works as expected - but I will not try to "reproduce" the issue in Chrome.

Edit: I managed to got myself confused. See my answer posted separately.

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Donald Nong (14.5k●6●14) | answered Jan 09 '17, 7:18 p.m.

Some links (RSS feeds) embedded in My Stuff ended up with HTTP 404, so there is no way to fix it by switching browsers or clearing cache and/or cookies. I believe the forum just has recently changed. For example, the notification emails that I got recently missed the hyperlink to the post and the initiator (the poster or commentator) is missing as well.

Luckily, My Profile (next to Questions/Tags/Users/Badges) still works and it has the same stuff as in My Stuff, but in a different layout. So maybe you can use My Profile for now.

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Ralph Schoon (63.5k●3●36●46) | answered Jan 10 '17, 4:21 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I am trying to get back to our jazz.net run team. I have the same issues and so do obviously others.

Comments
Mark Guertin commented Jan 10 '17, 9:30 a.m.
FORUM ADMINISTRATOR

 We did make a major update to the forum software Friday, which may have caused these issues. We are currently investigating and will let everyone know when things have been resolved. Our apologies for the issues.

Kevin Ramer commented Jan 10 '17, 11:10 a.m.

Thanks for the update(s) !

I've worked around by hitting the Forum link in the banner.

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Rohit Rishabh (153●13●36) | answered Jan 10 '17, 12:12 p.m.

I am facing the same issue.

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Mark Guertin (586●7) | answered Jan 16 '17, 1:59 p.m.
FORUM ADMINISTRATOR

Change to get the favorite tags working has been delivered. Let me know if there are any other issues.

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