Non-Conventional Use of the Resolution Field on a Work Item

Heather Linsk

(142●1●25●53) edited

Dec 27 '16, 10:55 a.m.

RTC 6.0.2 iFIx005

I am customizing a work item based on the Problem work item type.

Instead of creating a complicated workflow, I would like to use the "Resolution" field as a sub status field.

Is this doable? Is this recommended? Is there an alternate solution?

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Ralph Schoon

FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (64.6k●3●36●49) Dec 27 '16, 11:10 a.m.

No, this is not a good idea. Resolution can also only be set in a state transition as far as I can tell. Use a workflow. it is up to you to not make it complicated.

Heather Linsk selected this answer as the correct answer

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Heather Linsk

Dec 27 '16, 12:16 p.m.

Thank you Ralph.

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rational-team-concert

× 43,075

workflow

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6.0.2

× 13

admin

× 11

states

× 4

Question asked: Dec 27 '16, 10:53 a.m.

Question was seen: 4,191 times

Last updated: Dec 27 '16, 12:16 p.m.

Non-Conventional Use of the Resolution Field on a Work Item

Heather Linsk

1 answer

4,191 views

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Ralph Schoon

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Heather Linsk

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