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question asked: Dec 27 '16, 10:53 a.m.
question was seen: 1,411 times
last updated: Dec 27 '16, 12:16 p.m.

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Non-Conventional Use of the Resolution Field on a Work Item

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Heather Linsk (142●22●51) | asked Dec 27 '16, 10:53 a.m.
edited Dec 27 '16, 10:55 a.m.
RTC 6.0.2 iFIx005

I am customizing a work item based on the Problem work item type.  
Instead of creating a complicated workflow, I would like to use the "Resolution" field as a sub status field.

Is this doable?  Is this recommended?  Is there an alternate solution?

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Ralph Schoon (63.1k●3●36●46) | answered Dec 27 '16, 11:10 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
No, this is not a good idea. Resolution can also only be set in a state transition as far as I can tell. Use a workflow. it is up to you to not make it complicated.
Heather Linsk selected this answer as the correct answer
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Heather Linsk commented Dec 27 '16, 12:16 p.m.

 Thank you Ralph.

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