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RTC: Type is not getting set when importing work items from csv

Heather Linsk (1421750) | asked Jun 29 '16, 9:35 a.m.

I have CLM 6.0.2 iFix 002 installed.

I have a new phase of work items I want to import into RTC that I have in a csv file.

I have a column "Type" and set the values to be Epic, Story and Task.

However when I import the csv file via Eclipse - all the work items come in as Problems.

This used to work in 5.0.2.


Heather Linsk commented Jun 30 '16, 12:53 p.m.

On a related note:

Once I imported the work items and changed the type to task for the selection that were tasks, their status appeared as New in a query,  however when I used that query in a Widget to group by state, those items were marked as Triage - as if they were still problems.

How do I get the chart to correctly reflect the states?

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Ralph Schoon (62.9k33645) | answered Jun 30 '16, 2:09 p.m.
Do you have a valid mapping file? If the type is changed and that type does have a different workflow you aill see exactly what happens to the workflow state in your description.
Heather Linsk selected this answer as the correct answer

Heather Linsk commented Jul 05 '16, 2:44 p.m.

I created the mapping file and the items imported as the correct type.

I am still getting  the error in the widget where all tasks have a status of Triage when in fact they are all New.

Ralph Schoon commented Jul 06 '16, 2:06 a.m. | edited Jul 06 '16, 8:56 a.m.

Like everything else (except strings and basic numbers) , work item states must be mapped as well.

Heather Linsk commented Jul 06 '16, 8:53 a.m.

Thank you

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