Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

CLM 6.0.2 Monitoring and Maintenance

Questions
Tags
Users
Badges
Leire Torres
(36●7●21) Nov 14 '16, 5:19 a.m.

Hi all,

I have CLM version 6.0.2 (JTS, QM, DCC, LQE, RS) and DB2 database installed on same server. The number of concurrent users is 3, but this number will shortly increase to 5.

Usually, the server performance is good, but sometimes the server memory usage increases a lot and the CLM server does not respond (or the response time is extremely high). The server must be restarted to be operational again. I am not totally sure, but it seems that the memory usage increase is due to DB2 database. Could it be the problem? How can we monitor the server in order to know the source of the problem? Would it be possible to monitor the resources to let us know (via mail, alert…) when something is not right?

Nowadays, I am not running any maintenance tasks on the database. Does DB2 database require any maintenance task? If yes, which ones? I have never work with DB2 databases before, so I would really appreciate a detailed response.

Thanks in advance,

Leire.

1 vote

1 answer
4,475 views
1 vote

One answer

Permanent link
Alan Sampson
JAZZ DEVELOPER (937●4●9) Nov 14 '16, 4:48 p.m.
It's more likely to be a conflict between the DCC, LQE and the other applications. Due to the restructuring of DCC and LQE IBM recommend that they be installed into separate, dedicated server instances. This is because they have been designed to allocate as many system resources (memory, CPU, I/O etc.) as they need to complete their tasks in as short a time as possible. This conflicts with the processing models of the CCM,QM, RM etc. applications and these conflicts can lead to deadlocks.

2 votes

Comments
Leire Torres
Nov 21 '16, 3:06 a.m.
Thanks for the quick response Alan. We will try to do what you say. Anyway, do you know if DB2 databases require any maintenance tasks? And what about monitoring tools?

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,624

Question asked: Nov 14 '16, 5:19 a.m.

Question was seen: 4,475 times

Last updated: Nov 21 '16, 3:06 a.m.

Confirmation Cancel Confirm