DGaaS license checkout failed
vothi tinh (11●1)
| asked Oct 05 '16, 6:42 a.m.
edited Oct 06 '16, 4:15 a.m. by Ralph Schoon (63.6k●3●36●46)
Hello together,
Today i had an issue when i tried to generate the report on the RPE web. I have installed RPE version 2.1 and deployed it on tomcat 8.5.5 and after running it on the web and try to generate a sample on this web page it cashed a error as bellow 05-10-2016T15:01:40:383+0700 [http-nio-8080-exec-8] DGaaS license checked-out successfully for vti1hc. 05-10-2016T15:02:33:395+0700 [http-nio-8080-exec-8] CRRPE2039I Downloading file http://localhost:8080/rpeng/api/templates/401?action=download to C:\My data\working\tomcat\temp\RPE\temp\url_01cad712-32e4-48a1-9be1-491165c62adb.tmp. 05-10-2016T15:03:00:962+0700 [http-nio-8080-exec-5] CRRPE2039I Downloading file http://localhost:8080/rpeng/api/templates/401?action=download to C:\My data\working\tomcat\temp\RPE\temp\url_ff19f715-a884-4074-b66f-00e2fc450602.tmp. 05-10-2016T15:03:01:070+0700 [http-nio-8080-exec-5] Creating a new resource for http://localhost:8080/rpeng/api/dgaas/jobs 05-10-2016T15:03:01:074+0700 [http-nio-8080-exec-5] Creating a new resource for http://localhost:8080/rpeng/api/dgaas/files 05-10-2016T15:03:01:078+0700 [http-nio-8080-exec-5] DGaaS concurrent limit set at 10 05-10-2016T15:03:01:104+0700 [http-nio-8080-exec-5] Document generation 427B4D03-9BF6-4986-83ED-C55DAE48B144 queued. 05-10-2016T15:03:01:105+0700 [http-nio-8080-exec-5] Document generation 427B4D03-9BF6-4986-83ED-C55DAE48B144 started. 05-10-2016T15:03:01:115+0700 [http-nio-8080-exec-5] CRRPE3126I Setting a warning on pool PS Old Gen for memory usage more than 307 MB (90% of the maximum allowed heap size). If the heap size grows over this limit a warning message will be logged. 05-10-2016T15:03:01:163+0700 [RRDG_37:51-CORE] DGaaS license checkout failed. Number of tries left: 4 05-10-2016T15:03:06:171+0700 [RRDG_37:51-CORE] DGaaS license checkout failed. Number of tries left: 3 05-10-2016T15:03:11:178+0700 [RRDG_37:51-CORE] DGaaS license checkout failed. Number of tries left: 2 05-10-2016T15:03:16:185+0700 [RRDG_37:51-CORE] DGaaS license checkout failed. Number of tries left: 1 05-10-2016T15:03:21:192+0700 [RRDG_37:51-CORE] CRRPE3010E The license could not be verified. Licensed number of users already reached. Feature: RPE_PUBLISH License path: 27000@localhost; FLEXnet Licensing error:-4,132 For further information, refer to the FLEXnet Licensing documentation, available at "www.flexerasoftware.com". 05-10-2016T15:03:21:215+0700 [DGAAS_JOB_MONITOR] Document generation 427B4D03-9BF6-4986-83ED-C55DAE48B144 finished. 05-10-2016T15:06:39:647+0700 [http-nio-8080-exec-2] DGaaS license checked-in successfully. 05-10-2016T16:55:45:204+0700 [http-nio-8080-exec-3] DGaaS license checked-out successfully for vti1hc. 05-10-2016T16:57:02:335+0700 [http-nio-8080-exec-5] CRRPE2039I Downloading file http://localhost:8080/rpeng/api/templates/20?action=download to C:\My data\working\tomcat\temp\RPE\temp\url_9af3a26c-dbca-41f5-b592-a1b0025fb4b7.tmp. 05-10-2016T16:57:22:830+0700 [http-nio-8080-exec-5] CRRPE2039I Downloading file http://localhost:8080/rpeng/api/templates/20?action=download to C:\My data\working\tomcat\temp\RPE\temp\url_86eb4a25-2c61-41bc-ac61-8cf04f872411.tmp. 05-10-2016T16:57:23:230+0700 [http-nio-8080-exec-5] Document generation 2EFF0BDD-3EB3-4823-9C8B-6B4FC420B9C7 queued. 05-10-2016T16:57:23:657+0700 [http-nio-8080-exec-5] Document generation 2EFF0BDD-3EB3-4823-9C8B-6B4FC420B9C7 started. 05-10-2016T16:57:23:685+0700 [RRDG_37:58-CORE] DGaaS license checkout failed. Number of tries left: 4 05-10-2016T16:57:28:692+0700 [RRDG_37:58-CORE] DGaaS license checkout failed. Number of tries left: 3 05-10-2016T16:57:33:700+0700 [RRDG_37:58-CORE] DGaaS license checkout failed. Number of tries left: 2 05-10-2016T16:57:38:707+0700 [RRDG_37:58-CORE] DGaaS license checkout failed. Number of tries left: 1 05-10-2016T16:57:43:714+0700 [RRDG_37:58-CORE] CRRPE3010E The license could not be verified. Licensed number of users already reached. Feature: RPE_PUBLISH License path: 27000@localhost; FLEXnet Licensing error:-4,132 For further information, refer to the FLEXnet Licensing documentation, available at "www.flexerasoftware.com". 05-10-2016T16:57:43:728+0700 [DGAAS_JOB_MONITOR] Document generation 2EFF0BDD-3EB3-4823-9C8B-6B4FC420B9C7 finished. Please help me to clear about this issue. I have installed an configured as the link bellow guide http://www.ibm.com/support/knowledgecenter/SS6RHZ_2.1.0/com.ibm.rational.pe.install.doc/topics/t_rpeng_tomcat.html many thanks! Tinhvo |
One answer
Ralph Schoon (63.6k●3●36●46)
| answered Oct 05 '16, 9:40 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Have you tried to search for DGaaS License in the help you mention? If you do, you find http://www.ibm.com/support/knowledgecenter/en/SS6RHZ_2.1.0/com.ibm.rational.pe.install.doc/topics/t_license_dgaas_tomcat.html
I suggest you try that. Comments
vothi tinh
commented Oct 05 '16, 10:49 p.m.
Hello Ralph,
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.