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question asked: Sep 21 '16, 12:56 a.m.
question was seen: 3,301 times
last updated: Sep 21 '16, 3:44 a.m.

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RTC attachment deletion

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sousan hussain (29●12●54) | asked Sep 21 '16, 12:56 a.m.
I have an issue workitem that has an attachment containing sensitive data. I want to remove the attachment. is there a way we can remove it. I am using CLM 6.0

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Lily Wang (4.9k●7●14) | answered Sep 21 '16, 3:33 a.m.
If your requirement is deleting the attachment from RTC repository, according to the Enhancement 135695: Allow to delete attachments in the Web UI you can not delete the attachment from web client. However you can delete the attachment from RTC Eclipse client by opening the workitem, right-click the attachment from Links tab and select "Delete".
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Ralph Schoon commented Sep 21 '16, 3:44 a.m. | edited Sep 21 '16, 3:44 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

RTC 6.0.x provides a trashbin (remove) and an X being the attachment (shows delete). this is odd. To make sure the attachment is really deleted, I would use the Eclipse client. Also see https://jazz.net/library/article/1459.

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