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question asked: Aug 25 '09, 9:18 a.m.
question was seen: 4,200 times
last updated: Aug 25 '09, 9:18 a.m.

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LDAP integration problem

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Hehui Liu (70●5●28●30) | asked Aug 25 '09, 9:18 a.m.
I have set up RTC 1.0.1, and I configure it to connect to a LDAP, now I have can see the users in the LDAP in the import user page of RTC, I have import serveral users and assign them with the RTC Developer license. However, when I try to use any of the imported use id to login to RTC, it fails. It says that "incorrect user id or password", but the user id and password both are correct.

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Balaji Krish (1.8k●1●2) | answered Aug 25 '09, 10:52 a.m.
JAZZ DEVELOPER
The authenticate is managed by the container (WEbSphere / Tomcat). Please take a look at the tech notes available to configure LDAP on Tomcat / WebSphere.

--- Balaji

I have set up RTC 1.0.1, and I configure it to connect to a LDAP, now I have can see the users in the LDAP in the import user page of RTC, I have import serveral users and assign them with the RTC Developer license. However, when I try to use any of the imported use id to login to RTC, it fails. It says that "incorrect user id or password", but the user id and password both are correct.
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Hehui Liu (70●5●28●30) | answered Aug 25 '09, 11:47 a.m.
Yes, I have configured the web.xml under tomcat/webapps/jazz. When I login by ADMIN/ADMIN, I also could see the user list that has been imported from LDAP, then I assign the role to the user by the ADMIN/ADMIN.
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Balaji Krish (1.8k●1●2) | answered Aug 25 '09, 1:18 p.m.
JAZZ DEVELOPER
Did you also update the server.xml. Server.xml has information about the user database to be used for authentication.

If you can login in as ADMIN/ADMIN, you are still using tomcat user database.

--- Balaji

Yes, I have configured the web.xml under tomcat/webapps/jazz. When I login by ADMIN/ADMIN, I also could see the user list that has been imported from LDAP, then I assign the role to the user by the ADMIN/ADMIN.
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Hehui Liu (70●5●28●30) | answered Aug 25 '09, 9:05 p.m.
yes, it works now, thank you.

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