Customization tips needed
One answer
follow this link, in Ralph blog there are a lot of examples: https://rsjazz.wordpress.com/2015/09/30/learning-to-fly-getting-started-with-the-rtc-java-apis/
Michele.
Comments
I know that blog, but it is a starting guide. First of all I need to understand if such an UI client customization is possible, because If is not, I drop the project.
I'm not sure about what UI customization you are referring to.. if it is an additional field, as I imagine, yes it is possible.
The way you described seems good: you cannot link the change-set to an external bug system, but you can link a work item to that with a cross reference (url in this case). You have to create a follow-up action that set call something to set the reference on the other tool (a rest api? java api? command? whatever) and then the cross reference on the work item in a custom field (or using link?). Or you can create a demon that check this custom field on wi and create the linked bug. There are many ways and depends on the constraint.
Is it possible? yes. Is it simple and reasonable? Not too much. In my experience I've been always asked for the opposite way: from an external tool create a work item so I'm not really sure about the purpose of working in RTC and creating a parallel object somewhere else, unless there are other tools like RTC managed by that tool, but in that case I would more focus on architecture problem...
Maybe you can talk with the customer to find a better solution.
Comments
Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jul 18 '16, 2:40 a.m.You are aware that RTC has a full buck tracking system built in, that allows to link the SCM change sets to the work items/defects? The second part is quite mysterious too. Why would you want to add just another database with the paths?
Giovanni Quarella
Jul 18 '16, 2:52 a.m.My customer asks me to link RTC to his bug tracking system. I will get the job if I, first of all, can establish the customization can be done.