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Does RTC support viewing of word/excel documents online (web client)?

George Harada (32213) | asked Jul 12 '16, 8:27 p.m.
I read that it is not possible to edit word/excel documents on the web client:

Although my question is, is it possible to view the documents online?
So we don't need to download the document nor require MS word/excel to open the files.

So far I tried some 3rd party Firefox plugins/tools and they didn't work for RTC:

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Donald Nong (14.5k614) | answered Jul 13 '16, 2:18 a.m.
George, RTC itself does not provide the feature to render Word documents to X/HTML format. To view a Word document in a browser, there are two options. The first is install Word (Viewer) on the local machine and it should have a plugin for the browser, but it may only work for Internet Explorer. The second one is to send the Word document to another web site for the rendering - it's kind of like how Google Translate works (on full page translation).

The tools that you mentioned fall in the second category, and they are actually the same thing. For example, for an online sample document,, the first plugin produces the below URL:
and the last two produce the same URL:

Note that for the web site to render the document, it has to be publicly available. This is a requirement that RTC will not meet, as the resources in RTC are always protected. Most RTC instances are not even accessible from the internet.
George Harada selected this answer as the correct answer

George Harada commented Jul 14 '16, 12:08 a.m.

Thank you for your advice Donald.
I believe there is not much possibilities for option 2 since documents on RTC are not public. Option 1 will not be ideal too because an install is required. I will search for alternative ways.

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