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[closed] ERR_SSL_VERSION_OR_CIPHER_MISMATCH After migrate CLM 5.0.2 to 6.0.2

I runs the server.startup.bat without erros during the processs,  

but i cant access public URL applications from any browser (https://caelum.pmenos.com.br:9443/jts/admin).

My intention was test the first startup of the new version before configure tomcat as windows server but not work.

The browser return this:

Could not establish a secure connection to this site
caelum.pmenos.com.br uses an incompatible protocol

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

In the console the unique exception displayed is this:

INFO: Server startup in 40275 ms
java.net.ConnectException: Connection timed out: connect
        at java.net.DualStackPlainSocketImpl.connect0(Native Method)
        at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:91)
        at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:370)
        at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:231)
        at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:213)
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:192)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:404)
        at java.net.Socket.connect(Socket.java:643)
        at java.net.Socket.connect(Socket.java:590)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:193)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:462)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:557)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:226)
        at sun.net.www.http.HttpClient.New(HttpClient.java:329)
        at sun.net.www.http.HttpClient.New(HttpClient.java:347)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1011)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:990)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:865)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1314)
        at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
        at com.ibm.ut.help.common.web.ProxyUtil.followRedirects(ProxyUtil.java:215)
        at com.ibm.ut.help.common.web.ProxyUtil.getConnection(ProxyUtil.java:239)
        at com.ibm.ut.help.common.web.URLUtil.getConnection(URLUtil.java:44)
        at com.ibm.ut.help.common.web.URLUtil.getStream(URLUtil.java:49)
        at com.ibm.ccl.ut.help.info.entry.NavTree.categorizeTocXML(NavTree.java:246)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
        at java.lang.reflect.Method.invoke(Method.java:620)
        at com.ibm.ccl.ut.help.info.IndexThread.run(IndexThread.java:105)

How do I solve this problem?


0 votes


The question has been closed for the following reason: "Problem is not reproducible or outdated" by rschoon Apr 09, 8:54 a.m.


3 answers

Permanent link
Install a proper self sighned certificate. there are several fixes due to SSL problems that impact old browsers and users if no valid certificate is used. SSL versions are no longer supported by browsers or servers, ciphers have been revoked.

0 votes


Permanent link
I believe you've got the same problem as mentioned in this post.
https://jazz.net/forum/questions/204544/how-to-solve-err_ssl_version_or_cipher_mismatch-in-chrome-version-4402403155-m

All new applications (JRE, browsers and etc) come with stricter security settings and you will need to make adjustments accordingly.

The connection error that you saw is quite common, which indicates that the CLMHelp application cannot connect to ibm.com. And it has nothing to do with the issue in hand.

0 votes


Permanent link

The error ERR_SSL_VERSION_OR_CIPHER_MISMATCH in chrome version can occur due to lack of "common SSL protocol version or cipher suite support" between a web browser and a user's browser. This happens during the TLS handshake process. To understand in detail for the error solution, you can refer to the following article:-  https://certera.com/kb/how-to-fix-the-err_ssl_version_or_cipher_mismatch-error/.


I hope it helps!

0 votes

Comments

An answer to a 9 years old question is frowned upon. There are countless many possible SSL issues.

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Question asked: Jul 02 '16, 11:38 p.m.

Question was seen: 4,919 times

Last updated: Apr 09, 8:54 a.m.

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