Log in screen was skipped
The problem is :
Customer is using RQM 1.0.1.1, and WAS, no LDAP
When customer login to https://localhost:9443/jazz/web/console/admin , for some reason the login screen does not display, and jazz uses one user name and password entered in the past to login behind the scene, and display the next page after the login. So customer can not login as Admin, and modify the configuration.
Question:
1.Where the login information( user name and password) are being stored. How jazz server retrieve the user name and password? Where and how the cached user name and password are being picked up?
2. Is that possible to set up RQM using WAS with out LDAP? Can this be the cause of the problem?
Thank you very much for your help.
Customer is using RQM 1.0.1.1, and WAS, no LDAP
When customer login to https://localhost:9443/jazz/web/console/admin , for some reason the login screen does not display, and jazz uses one user name and password entered in the past to login behind the scene, and display the next page after the login. So customer can not login as Admin, and modify the configuration.
Question:
1.Where the login information( user name and password) are being stored. How jazz server retrieve the user name and password? Where and how the cached user name and password are being picked up?
2. Is that possible to set up RQM using WAS with out LDAP? Can this be the cause of the problem?
Thank you very much for your help.
3 answers
This is the RTC forum, so we may not be the best crowd to help. But
I'll give it a shot.
In theory, the Jazz server runs without WAS. You can run with Tomcat
and after starting it you should be able to access the admin URL
you pasted below.
The username/password is managed by the application container,
Tomcat/WAS and without more information, it's hard to troubleshoot.
What is in the server logs? What http response was sent?
Cheers,
Jean-Michel
On 8/14/2009 9:38 AM, zheleonard wrote:
I'll give it a shot.
In theory, the Jazz server runs without WAS. You can run with Tomcat
and after starting it you should be able to access the admin URL
you pasted below.
The username/password is managed by the application container,
Tomcat/WAS and without more information, it's hard to troubleshoot.
What is in the server logs? What http response was sent?
Cheers,
Jean-Michel
On 8/14/2009 9:38 AM, zheleonard wrote:
The problem is :
Customer is using RQM 1.0.1.1, and WAS, no LDAP
When customer login to https://localhost:9443/jazz/web/console/admin
, for some reason the login screen does not display, and jazz uses
one user name and password entered in the past to login behind the
scene, and display the next page after the login. So customer can
not login as Admin, and modify the configuration.
Question:
1.Where the login information( user name and password) are being
stored. How jazz server retrieve the user name and password? Where
and how the cached user name and password are being picked up?
2. Is that possible to set up RQM using WAS with out LDAP? Can this be
the cause of the problem?
Thank you very much for your help.
On 2/25/10 9:08 AM, clementliu wrote:
Please add your comments to this jazz.net work item. It's not currently
in plan.
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=95798
We want to modify RTC login screen so any planned outage could be
shown to end users. How can I do that? Thanks.
Please add your comments to this jazz.net work item. It's not currently
in plan.
https://jazz.net/jazz/web/projects/Jazz%20Foundation#action=com.ibm.team.workitem.viewWorkItem&id=95798