How can I display the literal value of the Severity field in my query results (RTC)

Hi, Steve

If you open your project area in Eclipse client and go to 'Process Configuration Source'(please be cautious to modify any  source code, backup first), you will see

 <enumeration attributeTypeId="severity" name="Severity">
                    <literal icon="processattachment:/enumeration/unassigned2.gif" id="severity.literal.l1" name="Unclassified"/>
                    <literal icon="processattachment:/enumeration/minor.gif" id="severity.literal.l2" name="Minor"/>
                    <literal default="true" icon="processattachment:/enumeration/normal.gif" id="severity.literal.l3" name="Normal"/>
                  
                    <literal icon="processattachment:/enumeration/major.gif" id="severity.literal.l4" name="Major"/>
                    <literal icon="processattachment:/enumeration/critical.gif" id="severity.literal.l5" name="Critical"/>
                    <literal icon="processattachment:/enumeration/blocker.gif" id="severity.literal.l6" name="Blocker"/>
                   
                </enumeration>

if you remove icon such as icon="processattachment:/enumeration/major.gif"  from it, something like:

<literal id="severity.literal.l4" name="Major"/>
                    <literal id="severity.literal.l5" name="Critical"/>
                    <literal id="severity.literal.l6" name="Blocker"/>

Then save it and refresh the query result, it will show as literal value Major, Critical, Blocker instead of icon.

Thanks

Not a direct answer to your request. If you hover your mouse over the Severity icon, a tooltip will appear showing something like "Severity: Normal", and that's the literal value.