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Error uploading license activation key

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Taro Misaki
(145●6●17) edited
May 16 '16, 2:57 a.m.
I have a Jazz key for DOORS Next Generation 6.0.
When I upload the license key, I get the following error: 

Uploading DNG license key zip file fails with error:                                                                    
Error uploading License Activation key.
A .zip file was uploaded and checked for license keys, but no license  keys were found. ID CRJAZ1399E 

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Howard Hsiao
JAZZ DEVELOPER (5.5k●1●7) May 16 '16, 2:59 a.m.
Check if the Jazz Key zip file downloaded is called "ActivationKts_2_.zip".
If it is, extract that zip file to get a license file with file name like RDNG_v6.0_ANALYST-Floating-Perpetual.zip.
And then upload that license file.
Taro Misaki selected this answer as the correct answer

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Question asked: May 16 '16, 2:56 a.m.

Question was seen: 2,916 times

Last updated: May 16 '16, 2:59 a.m.

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