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question asked: May 12 '16, 2:59 a.m.
question was seen: 1,994 times
last updated: May 12 '16, 4:35 a.m.

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DNG strange error: can't create artifact because artifact types are not defined

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Tuan Nguyen Minh (69●13●21) | asked May 12 '16, 2:59 a.m.
edited May 12 '16, 3:28 a.m.
Hello, I've encountered this strange error recently, I can't create any artifact in one of my DNG Project Areas. Every time I try to create an artifact, I always receive this error:
error_cant_create_artifact

Another error text also appeared in the top of the page:
cant_create_artifact_error_top

I've set up my PA by importing all project properties from a working PA. I have Administrator right.
I'm using DNG 6.0.1

Has anybody faced the same problem?
Comments
Donald Nong commented May 12 '16, 4:35 a.m.

Ah...the dreaded HTTP 500 internal error. The error refers to a folder resource, so it is very likely there is some corruption. Contact Support for further investigation.

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