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RTC Client 5.0.2 crashes after drag/drop a column item from Work Item with XVNC (xrdp server XFCE)

Katie Josenhans (111) | asked Dec 04 '15, 6:26 p.m.
Our RTC Client is hosted by Ubuntu LTS codename precise server.                                                                     
Our remote display is connected through X Window  by using Remote Desk  
top Client or XVNC viewer  (xrdp server and XFCE desktop).              
The program 'Rational Team Concert' received an X Window System error.  
This probably reflects a bug in the program.                            
The error was 'BadMatch (invalid parameter attributes)'.                
  (Details: serial 33829 error_code 8 request_code 56 minor_code 0)     
  (Note to programmers: normally, X errors are reported asynchronously; that is, you will receive the error a while after causing it.        
   To debug your program, run it with the --sync command line           
   option to change this behavior. You can then get a meaningful        
   backtrace from your debugger if you break on the gdk_x_error() function.                                                                                                                                    
The same testing done with direct X11 display instead of using Remote   
Desktop Client nor XVNC viewer works !                                  
Moving the column of list work items from right to left does not make   
crashing RTC eclipse client...

How do I resolve this so I can use RTC eclipse client?                                          

Donald Nong commented Dec 06 '15, 10:05 p.m.

There are so many components involved. I suggest you also post in the Ubuntu forum and see if you can get any response. I found quite a few bugs filed against different applications on different Linux platforms with the exact same X Window error, but none of them was linked to a "root cause".

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Luis Peregrina (18114) | answered Dec 15 '15, 5:13 p.m.
 Hello Katie, this error does not belong to Rational Team Concert, in fact it comes from the X Window system, not specific to XVNC but to any VNC service (xrdp uses VNC as a backend, there is no real RDP for linux).


Here it was fixed: Re: [rdesktop-users] Problem using rdesktop with VNC (See last message for fix "Try start VNC server with "-depth 8 -cc 3"").

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