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When creating task within team with sub-teams is assigned to "Not applicable"

Sedat kara (231120) | asked Nov 06 '15, 3:39 a.m.
 Hi all, 

I am working on RTC 4.0.1. 

In my project area, there are teams and in some teams there are sub teams. 

I've created a plan for a team with subteams and I would like to group task per team. 

When creating a task for specific team (using the button in fron of the team team in the board), the task is created in "Not applicable group". After refreshing the page, the task goes to the expected team. 

The plan is owned by the main team in which I've got my sub teams. 

What could be the reason of this behavior ? 


Ralph Schoon commented Nov 06 '15, 3:52 a.m.

The question is not very clear. Is the task in the category "Not applicable group" after it has actually been saved?

In general I can't remember having seen that. However, you run with a very old version of RTC. The latest upgrade for the 4.x products is 4.0.7. So you could see a defect that has been fixed already.

Sedat kara commented Nov 09 '15, 7:35 a.m.

 Hi Ralph, 

Thanks for your reaction, no after saving, the category is well configured.

It's like when at the creation, RTC does not know to which category the workitem will belong so it will put "No applicable" as team in my board. 

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