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Accessing /rm/publish/text?metadata=schema results in Error 403: Forbidden


Tiffany Pei (139523) | asked Oct 16 '15, 1:28 a.m.
edited Oct 16 '15, 1:31 a.m.
I logged into DOORS Next Generation and I tried the following link

https://clm-server:9443/rm/publish/text?metadata=schema

I got the following error

Error 403: Forbidden
An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1848E To perform the "com.ibm.rrs.saveComment" operation, the user (userid="rm_user") must have one of the following licenses that are installed on the server: Analyst, Contributor, Contributor, Developer for IBM Enterprise Platforms, Quality Professional, Practitioner, Contributor-Floating, Developer, Analyst-Floating, Contributor, Contributor. The server administrator can assign licenses. Current User: https://clm-server:9443/jts/users/rm_user<hr><i>
Requirements Management/5.0.2</i>

I have logged into DOORS Next Generation successfully and do have an analyst license.
Why am I still getting this error?

Accepted answer


permanent link
Howard Hsiao (5.5k17) | answered Oct 16 '15, 1:29 a.m.
JAZZ DEVELOPER
Regardless which user you log in with, you still need to assign one of the following licenses to user rm_user:
Analyst
Contributor
Developer for IBM Enterprise Platforms
Quality Professional
Practitioner
Contributor-Floating
Developer
Analyst-Floating

Below are the steps to assign licenses to user rm_user 
  
1. Access Server Administration - Active Users 
https://clm-server:9443/jts/admin#action=com.ibm.team.repository.manageUsers 

2. Click on rm_user 

3. In "Client Access Licenses", make sure one of the following is ticked. 
Analyst
Contributor
Developer for IBM Enterprise Platforms
Quality Professional
Practitioner
Contributor-Floating
Developer
Analyst-Floating 
Tiffany Pei selected this answer as the correct answer

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