IBM_Rational_DOORS_Web_Access 9.6.1 installation error?

vijay panari

(52●1●11●18) edited

Jul 31 '17, 2:20 p.m.

Hi Team,

I am going to install Doors 9.6.1 and Doors Web Access 9.6.1 on Windows 8.1 Pro. I successfully installed Doors. While installation IBM_Rational_DOORS_Web_Access below error shows.

Fatal Application Error.

The Application has Unexpectedly Quite.

Invocation of this java application has caused an

Invocation Target Exception. This Application will not exit (LAX)

How to solve this above problem.

Thanks

Vijay Panari

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Simona 81

Jul 31 '17, 2:18 p.m.

Hi to all,
me too I've the same error with the OS Win Server 2012. The stack trace was:

Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Stack Trace:
ZeroGu2: Windows DLL failed to load
        at ZeroGa2.b(DashoA10..)
        at ZeroGa2.b(DashoA10..)
        at com.zerog.ia.installer.LifeCycleManager.b(DashoA10..)
        at com.zerog.ia.installer.LifeCycleManager.a(DashoA10..)
        at com.zerog.ia.installer.Main.main(DashoA10..)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.zerog.lax.LAX.launch(DashoA10..)
        at com.zerog.lax.LAX.main(DashoA10*..)

Is there somebody who has any ideas?

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Sudarshan Rao

(196●3) Aug 01 '17, 8:02 a.m.

Try changing the Compatibility mode (right-click on installer, Properties > Compatibility) to an earlier version of Windows (like Windows 8 or Vista) and then try launching it..

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Simona 81

(13●2●4) Aug 01 '17, 8:24 a.m.

HI Sudarshan,
thanks first of all. :)
I've tried with Win 7, Win Vista (sp 1,2) also with XP, but nothing, it doesn't work. I've tried even on another virtual machine with Windows server 2012, it gives me always the same error.
Then I've tried to install on windows 7 and it works. IBM documentation says that it's compatible with Win Server 2012 but I think there is some problems with the installer file of DWA.

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Manju Gowda

(37●1●10) Feb 27 '19, 11:35 p.m.

Hello,

I was getting the same error, i am able to solve by changing JDK path.

I am using Windows 10 and java 1.8, i tried to install DWA, initially i was getting above error. Later i changed the JDK to JAVA 1.7 then it worked.

Below is the command which i executed from command line:

IBM_Rational_DOORS_Web_Access.exe LAX_VM "C:\Program Files\Java\jdk1.7.0_80\bin\java.exe"

Hope this helps

Thanks,

Manju

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Corinne Bacle

(1●1) edited

Jul 12 '19, 9:54 a.m.

Hi all,

Same problem on 9.7, solved with the "Troubleshoot compatibility".

Corinne

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Sean F

Oct 29 '19, 12:25 p.m.

Hi Corinne,

What steps did you follow to get this to work using "Troubleshoot compatibility" ?

Do you know what version of Java you have installed?

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Sean F

(1.3k●2●52●162) Oct 29 '19, 12:42 p.m.

I have tried this suggestion from Manju but I am still getting the same error

Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

java.lang.ClassCastException: ZeroGda cannot be cast to ZeroGc8
        at com.zerog.ia.installer.LifeCycleManager.j(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.k(DashoA10*..)
        at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
        at com.zerog.ia.installer.Main.main(DashoA10*..)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.zerog.lax.LAX.launch(DashoA10*..)
        at com.zerog.lax.LAX.main(DashoA10*..)\

What exact error message were you getting do you know Manju?

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Sean F

Oct 29 '19, 12:48 p.m.

I have been able to solve this now combining Manju and Corinne's answers

Downgrade Java to 1.7 and then run installer by right-clicking and choosing 'Troubleshoot compatibility' and then choose the default options

This was on Windows 10

Sean F

Oct 29 '19, 12:48 p.m.

I have been able to solve this now combining Manju and Corinne's answers

Downgrade Java to 1.7 and then run installer by right-clicking and choosing 'Troubleshoot compatibility' and then choose the default options

This was on Windows 10

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Sean F

(1.3k●2●52●162) Oct 30 '19, 11:36 a.m.

When I try to start the broker after installing 9.7 I get the following error

C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0>broker.start.bat
JAVA_HOME is not set
Press any key to continue . . .

Warning: JAVA_HOME environment variable is not set.

Java Runtime: Oracle Corporation 1.7.0_80 C:\Program Files\Java\jre7
Heap sizes: current=125952k free=121219k max=125952k
JVM args: -Dcom.sun.management.jmxremote.port=1099 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Xmx128M -Dorg.apache.activemq.UseDedicatedTaskRunner=true -Dorg.apache.activemq.store.kahadb.LOG_SLOW_ACCESS_TIME=1500 -Dactivemq.classpath=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\conf;C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data; -Dactivemq.home=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\.. -Dactivemq.base=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\.. -Dactivemq.data=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data -Djava.io.tmpdir=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\tmp -Dactivemq.conf=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\conf
Extensions classpath:
[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\camel,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\optional,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\web,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\extra]
ACTIVEMQ_HOME: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..
ACTIVEMQ_BASE: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..
ACTIVEMQ_CONF: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\conf
ACTIVEMQ_DATA: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data
Loading message broker from: xbean:activemq.xml

INFO | Refreshing org.apache.activemq.xbean.XBeanBrokerFactory$1@6f3e54b: startup date [Thu Oct 31 03:04:17 ANAT 2019]; root of context hierarchy
INFO | PListStore:[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\localhost\tmp_storage] started
INFO | Using Persistence Adapter: KahaDBPersistenceAdapter[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\kahadb]
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55108-1572447859892-0:1) is starting
INFO | Listening for connections at: tcp://Admin-PC:61616?maximumConnections=1000&wireFormat.maxFrameSize=104857600
INFO | Connector openwire started
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55108-1572447859892-0:1) started
INFO | For help or more information please see: http://activemq.apache.org
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55108-1572447859892-0:1) is shutting down
INFO | Connector openwire stopped
INFO | PListStore:[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\localhost\tmp_storage] stopped
INFO | Stopping async queue tasks
INFO | Stopping async topic tasks
INFO | Stopped KahaDB
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55108-1572447859892-0:1) uptime 3.015 seconds
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55108-1572447859892-0:1) is shutdown
ERROR | Failed to load: class path resource [activemq.xml], reason: Error creating bean with name 'template': Initialization of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'camel': Invocation of init method failed; nested exception is org.springframework.beans.factory.CannotLoadBeanClassException: Error loading class [com.telelogic.festival.camel.RoutingConfig] for bean with name 'TLogicRoutingConfig' defined in class path resource [camel.xml]: problem with class file or dependent class; nested exception is java.lang.UnsupportedClassVersionError: com/telelogic/festival/camel/RoutingConfig : Unsupported major.minor version 52.0

I then tried setting JAVA_HOME to 'C:\Program Files\Java\jre7'

I then get the slightly different error:-

C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0>broker.start.bat
"NON IBM JAVA"
Press any key to continue . . .
Java Runtime: Oracle Corporation 1.7.0_80 C:\Program Files\Java\jre7
Heap sizes: current=125952k free=121219k max=125952k
JVM args: -Dcom.sun.management.jmxremote.port=1099 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Xmx128M -Dorg.apache.activemq.UseDedicatedTaskRunner=true -Dorg.apache.activemq.store.kahadb.LOG_SLOW_ACCESS_TIME=1500 -Dactivemq.classpath=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\conf;C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data; -Dactivemq.home=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\.. -Dactivemq.base=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\.. -Dactivemq.data=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data -Djava.io.tmpdir=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\tmp -Dactivemq.conf=C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\conf
Extensions classpath:
[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\camel,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\optional,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\web,C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\lib\extra]
ACTIVEMQ_HOME: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..
ACTIVEMQ_BASE: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..
ACTIVEMQ_CONF: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\conf
ACTIVEMQ_DATA: C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data
Loading message broker from: xbean:activemq.xml
INFO | Refreshing org.apache.activemq.xbean.XBeanBrokerFactory$1@2b29f93b: startup date [Thu Oct 31 03:10:54 ANAT 2019]; root of context hierarchy
INFO | PListStore:[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\localhost\tmp_storage] started
INFO | Using Persistence Adapter: KahaDBPersistenceAdapter[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\kahadb]
INFO | KahaDB is version 5
INFO | Recovering from the journal ...
INFO | Recovery replayed 3 operations from the journal in 0.015 seconds.
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55183-1572448257175-0:1) is starting
INFO | Listening for connections at: tcp://Admin-PC:61616?maximumConnections=1000&wireFormat.maxFrameSize=104857600
INFO | Connector openwire started
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55183-1572448257175-0:1) started
INFO | For help or more information please see: http://activemq.apache.org
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55183-1572448257175-0:1) is shutting down
INFO | Connector openwire stopped
INFO | PListStore:[C:\Program Files\IBM\Rational\DOORS Web Access\9.7.0.0\broker\bin\..\data\localhost\tmp_storage] stopped
INFO | Stopping async queue tasks
INFO | Stopping async topic tasks
INFO | Stopped KahaDB
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55183-1572448257175-0:1) uptime 2.861 seconds
INFO | Apache ActiveMQ 5.9.0 (localhost, ID:Admin-PC-55183-1572448257175-0:1) is shutdown
ERROR | Failed to load: class path resource [activemq.xml], reason: Error creating bean with name 'template': Initialization of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'camel': Invocation of init method failed; nested exception is org.springframework.beans.factory.CannotLoadBeanClassException: Error loading class [com.telelogic.festival.camel.RoutingConfig] for bean with name 'TLogicRoutingConfig' defined in class path resource [camel.xml]: problem with class file or dependent class; nested exception is java.lang.UnsupportedClassVersionError: com/telelogic/festival/camel/RoutingConfig : Unsupported major.minor version 52.0

Is JAVA_HOME supposed to be set or not when running broker.start.bat ?

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Question asked: Sep 15 '15, 8:00 a.m.

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Last updated: Oct 30 '19, 11:36 a.m.

IBM_Rational_DOORS_Web_Access 9.6.1 installation error?

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