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After deploying the Process Advisor the instance is not coming up

Arjun Pande (3513) | asked Aug 13 '15, 10:47 a.m.
We are building the process advisor for CLM 6.0 and we deploy the process advisor on that instance the instance is not getting up. The package contains features, plugins folder and also contains ini file, site.xml file and also the ReadMe file. The process advisor has been built with SDK 6.0. Any comments on this where I am missing some steps

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Donald Nong (14.4k314) | answered Aug 14 '15, 12:51 a.m.
It's not about the steps. You need to check the log files to understand why the server cannot start. Check the application server logs, Jazz application logs (jts.log, ccm.log and etc), and the Jazz application Eclipse log (install.log found in the Eclipse workspace of each Jazz application).

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Arun K Sriramaiah (3.2k12263) | answered Aug 14 '15, 6:53 a.m.
 Hi Kapil,

Please ensure you are using the right version of java used for plugin creation similar to the server version.

Eg: The difference in the JRE version of the 501 Eclipse Client 1.7  and the 501 Server 1.6.

Verify The JRE set on the Plugin Project is 1.7.  Change it to JRE 1.6, the operation adviser provisioning  will be successful.


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