It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×42,787
×2
×2

question asked: Jul 30 '15, 10:40 a.m.
question was seen: 1,410 times
last updated: Jul 31 '15, 2:55 a.m.

Related questions

FAQ - How this Forum works

Team concert is moving the timesheet register to the next day

0
Rafael Hernandez (32●2●23●34) | asked Jul 30 '15, 10:40 a.m.
 Hi everyone,

Since we upgrade from 4.0.6 to 5.0.2 we are having trouble on timesheet registering, when the users report after the 8 pm the registry moves to the next day,

Any idea about the problem, when we had the 4.0.6 version we had the same problem but IBM send us a patch to resolve it.

We are running CLM 5.0.2
We are working from Mexico City GTM -5

Thanks in advance
Comments
Alexandre Stegani commented Jul 30 '15, 12:18 p.m.

 Hi Rafael,


Do you have any information about the patch IBM sent you back in 4.0.6? (i.e. the defect or APAR numbers)

The only defect I'm aware of is 255411, but this got fixed in 4.0.3.

Rafael Hernandez commented Jul 30 '15, 12:31 p.m.

Sure,


This is the information on the txt file:

HotFix for jazz work item 310255 top RTC Server version 4.0.5 (RTC-I20140807-0233)

Problem Summary: Time Tracking problem after change Time/Date (Brazilian DST) on WebClient

One answer

Most liked answers ↑|Newest answers|Oldest answers

1
permanent link
Don Yang (7.7k●21●109●138) | answered Jul 30 '15, 7:35 p.m.
Hi, Rafael

The defect #310255 suggests it was fixed in 5.0.1 and you are now in 5.0.2. If it is still there in your v5.0.2, potentially it is some use case(such as upgrade) not covered properly and it could be another defect. I would suggest to get IBM support to look into the issue again so that it can be fixed properly.

Thanks

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.