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Team concert is moving the timesheet register to the next day

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Rafael Hernandez
(32●2●24●34) Jul 30 '15, 10:40 a.m.
 Hi everyone,

Since we upgrade from 4.0.6 to 5.0.2 we are having trouble on timesheet registering, when the users report after the 8 pm the registry moves to the next day,

Any idea about the problem, when we had the 4.0.6 version we had the same problem but IBM send us a patch to resolve it.

We are running CLM 5.0.2
We are working from Mexico City GTM -5

Thanks in advance

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Alexandre Stegani
Jul 30 '15, 12:18 p.m.

 Hi Rafael,


Do you have any information about the patch IBM sent you back in 4.0.6? (i.e. the defect or APAR numbers)

The only defect I'm aware of is 255411, but this got fixed in 4.0.3.

Rafael Hernandez
Jul 30 '15, 12:31 p.m.

Sure,


This is the information on the txt file:

HotFix for jazz work item 310255 top RTC Server version 4.0.5 (RTC-I20140807-0233)

Problem Summary: Time Tracking problem after change Time/Date (Brazilian DST) on WebClient

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Don Yang
(7.7k●21●114●139) Jul 30 '15, 7:35 p.m.
Hi, Rafael

The defect #310255 suggests it was fixed in 5.0.1 and you are now in 5.0.2. If it is still there in your v5.0.2, potentially it is some use case(such as upgrade) not covered properly and it could be another defect. I would suggest to get IBM support to look into the issue again so that it can be fixed properly.

Thanks

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Question asked: Jul 30 '15, 10:40 a.m.

Question was seen: 4,126 times

Last updated: Jul 31 '15, 2:55 a.m.

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