How to set up Links as required when we Resolve a Ticket with resoluition "Duplicate"?
One answer
Hi Aparna,
The validation to check if a "duplicate of" link exists is hardcoded into the out of the box templates. In other words, if you have a customized workflow or you made modifications to the out of the box templates, the validation may not work anymore.
There is already an enhancement request to change this behavior. Check this work item:
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=237971
As a short term solution you can write a validation script or try the workaround suggested in this forum topic.
The validation to check if a "duplicate of" link exists is hardcoded into the out of the box templates. In other words, if you have a customized workflow or you made modifications to the out of the box templates, the validation may not work anymore.
There is already an enhancement request to change this behavior. Check this work item:
https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=237971
As a short term solution you can write a validation script or try the workaround suggested in this forum topic.