User not receiving email notifications

nannette Mori

(50●1●9●85) Jul 13 '15, 11:11 a.m.

A developer is not receiving any email notifications from the work items....her email address is correct. Does anyone have an idea what could be causing this?

0 votes

2 answers

2,547 views

0 votes

2 answers

Permanent link

I would suggest review of the Email Settings on the User's RTC account as well as any "junk mail" folders at the receiving end.

In RTC Web UI, pulldown the menu attached to the user name, choose View My Profile and Licenses. Select the Email Configuration.

0 votes

Permanent link

Taki Nakajo

(1.1k●29●46) Jul 14 '15, 1:49 a.m.

As Kevin suggested, Check the Email Configuration in the user's profile then check the history of the work item which the user was supposed to receive.

0 votes

Your answer

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers

Answers and Comments

Question details

rational-team-concert

× 42,910

usage

× 12,025

Question asked: Jul 13 '15, 11:11 a.m.

Question was seen: 2,547 times

Last updated: Jul 14 '15, 1:49 a.m.

User not receiving email notifications

nannette Mori

2 answers

2,547 views

0 votes

2 answers

Kevin Ramer

Taki Nakajo

Your answer

Follow this question

Question details

Related questions