Help - jazz is freezing - we are completely broken
We have been running Jazz M3 just fine until today. If I try to accept
a change set into my workspace (tried two different workspaces) jazz hangs. If I try to create a new workspace jazz hangs. If I try to dliver an outgoing change jazz hangs. The hanging occurs on both OS X and Windows clients. There are no entries in the server or client logs. We are totally broken. Any help would be greatly appreciated. If necessary, I can get a developer access to our repository. Bryan |
7 answers
Bryan Hunt <bhunt@mac.com> wrote in news:fgvq74$vcg$1
@localhost.localdomain: Any help would be greatly appreciated. For hangs, we need to figure out where the server is waiting. If you are running on Tomcat in Windows, CTRL+Beak in the command prompt window should generate the dump Tomcat OSX - A kill -3 should do it no ? For WebSpphere, I believe they have a script to do that This will tell us exactly where it is waiting - Also, the logs would help us understand if a previous issue caused this behavior Best way to send us the logs, attach them in Jazz.net :) -- Christophe Elek Serviceability Architect IBM Software Group - Rational |
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Bryan Hunt <bhunt@mac.com> wrote in news:fgvq74$vcg$1
@localhost.localdomain: If necessary, I can get a developer access to our repository. ohhh , dumb me, I realized the issue is on the client... :( Ok, here is the trick to get java dump on Windows Start the client like this: TeamConcert.exe -debug -console -consolelog a Command prompt opens, notice if you have any error there Then to get a java core dump, select the command prompt and hit CTRL+Break -- Christophe Elek Serviceability Architect IBM Software Group - Rational |
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On 2007-11-08 14:21:23 -0600, Christophe Elek <Christophe.Elek@gmail.com> said:
Bryan Hunt <bhunt@mac.com> wrote in news:fgvq74$vcg$1 Ok, I'll see if I can get the client core file and attach it to the defect. |
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On 2007-11-08 14:14:52 -0600, Christophe Elek <Christophe.Elek@gmail.com> said:
Defect 36104 has been created. Bryan |
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On 2007-11-08 14:54:26 -0600, Bryan Hunt <bhunt@mac.com> said:
On 2007-11-08 14:21:23 -0600, Christophe Elek <Christophe.Elek@gmail.com> said: When we issue the CRTL+Break, the core dump appears to go to the console. How do we get that into a file? Bryan |
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Bryan Hunt <bhunt@mac.com> wrote in news:fgvsr5$o5$1@localhost.localdomain:
Defect 36104 has been created. Discussion will continue in the work item -- Christophe Elek Serviceability Architect IBM Software Group - Rational |
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