Would a focused "Getting started" forum be useful?
The Jazz.net team have been discussing whether or not to create an additional forum dedicated to "Getting Started using Rational Team Concert" questions and problems.
The thought is that "Getting Started" questions are very interesting to new users but not very interesting to more experienced users. So by decoupling these two types of questions, we can provide better, more focused information to both new and experienced users. Also, having Getting Started questions in a focused area would help the development team: 1) More easily identify common Getting Started pain points (a focus area we always seek to improve upon), and 2) Help improve our Getting Started documentation Please vote and if time allows, add a comment with your thoughts. |
8 answers
bhiggins@us.ibm-dot-com.no-spam.invalid (bhiggins) wrote in news:fgovou$17f
$1@localhost.localdomain: Please vote and if time allows, add a comment with your thoughts. +1, could we have a dictionnary too ? I am lost as to what a stream is versus a workspace versus a delta versus... etc etc.. :) -- Christophe Elek Serviceability Architect IBM Software Group - Rational |
Seconded ..... I've not new to source control, but I've had the devil of a
time understanding what are Streams, Components, and Projects within Components |
Jazz like many other Software applications has a learning curve and we need to help users to get pass this. Currently the two forums have clearly defined actions which are extending Jazz and everything else. If we are going to have a getting started session, we should define what are getting started activities vs other activities.
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"Richard O. Curtis" <rocurtis@us.ibm.com> wrote in
news:fgstc2$nas$1@localhost.localdomain:
Thanks Richard, where do we open defects or feature request ? UA ? How do we propose content ? (I am thinkng of a 'troubleshooting' section) ? Should we wiki it soomewhere so people can contrinbute ? Ala open source ? :D -- Christophe Elek Serviceability Architect IBM Software Group - Rational |
M4a has the beginnings of some help that addresses at least a few of these concepts. From the main menu, click Help > Help Contents, then click Using Rational Team Concert > Managing Source Code in Jazz > Overview of configuration management. You can also search for the terms of interest, though the weighting of what's returned is a little uneven at the moment,
Richard O. Curtis Senior Information Developer IBM Rational Software 20 Maguire Rd. Lexington, MA 02421-3112 781-676-2691 //voice rocurtis@us.ibm.com //inet <davidward@us.ibm.com> wrote in message news:fgqa7k$jc0$1@localhost.localdomain... Seconded ..... I've not new to source control, but I've had the devil of a time understanding what are Streams, Components, and Projects within Components |
Richard O. Curtis wrote:
M4a has the beginnings of some help that addresses at least a few of This is sort of off-topic, but I think you mean M4D1, right? Actually, since this is a "Getting started" thread and people new to Jazz may be confused about our release labeling, we have been using lowercase letter suffixes (a, b, ...) to indicate a rebuild to fix some serious bugs. So M4a would be a bugfix release based on M4 with just fixes for the serious bugs found. Eclipse also uses this naming pattern for rebuilds (anyone remember Eclipse 3.3M5eh http://dev.eclipse.org/mhonarc/lists/eclipse-dev/msg07700.html). Suffixes like D1 (as in M4D1) indicate a "deployment" before the milestone. This naming scheme and the deployment/migration issues around it are explained on this wiki: https://jazz.net/wiki/bin/view/Main/Migration06 The progression of recent build labels looks like this: .... M3D1 M3 M3a (oops, we need to fix M3!) M4D1 (we are here - I20071101-2006) M4 (coming soon) M4a (hopefully not necessary) .... Sorry if this sounds pedantic, but I can easily see people getting confused by our labeling so hopefully this will be more helpful than annoying. :-) Chris |
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You can open a workitem and assign it to the User Assistance category.
-r "Christophe Elek" <Christophe.Elek@gmail.com> wrote in message news:Xns99E1A18AB8066celekcaibmcom@199.246.40.53... "Richard O. Curtis" <rocurtis@us.ibm.com> wrote in |
Actually, use the "Documentation - User Assistance" category. It might have changed since Richard posted.
In response to the original question, I think this board would benefit from more organization. Maybe categories like this would be good under jazz.user: + Getting started questions (Newbies) + Installing, Configuring, and Administering (Getting the tools installed, configured, and then administering the system) + Migrating and Upgrading (Migrating from other systems or industry tools, upgrading from different versions) + General use questions and discussion Maybe that's too much :-) but I see lots of forums with more useful categories like that. |
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