Jazz Register Log in
Jazz Forum Welcome to the Jazz Community Forum

Welcome to the Jazz Community Forum

 Connect and collaborate with IBM Engineering experts and users

SCRUM reports after upgrade to RTC 5.0.2

Questions
Tags
Users
Badges
Ivan Bogovic
(93●1●14●11) May 18 '15, 8:20 a.m.
Hello,
we are missing reports in SCRUM templates project (created with 4.0.6), after upgrade to RTC 5.0.2

Chrome OUTPUT:

?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 404 (Not Found)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 404 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 404", response: Object, status: 404, responseText: "{"errorClass":"com.ibm.team.repository.common.Item…SjLqD2og], origin: <unset>, immutable: <unset>)"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_0: CRJAZ0215E The following record was not found in the database: com.ibm.team.reports.common.internal.impl.ReportQueryDescriptorHandleImpl@52a15c3f (stateId: null, itemId: [UUID _oYFGpsvpEeSJIrSjLqD2og], origin: <unset>, immutable: <unset>)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 400 (Bad Request)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 400 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 400", response: Object, status: 400, responseText: "{"errorClass":"com.ibm.team.repository.common.Team…rorMessage":"Error initializing reports service"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_1: Error initializing reports service
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 400 (Bad Request)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 400 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 400", response: Object, status: 400, responseText: "{"errorClass":"com.ibm.team.repository.common.Team…rorMessage":"Error initializing reports service"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_2: Error initializing reports service
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 400 (Bad Request)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 400 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 400", response: Object, status: 400, responseText: "{"errorClass":"com.ibm.team.repository.common.Team…rorMessage":"Error initializing reports service"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_3: Error initializing reports service 


Any suggestion will be appreciated.
regards, 
Ivan Bogovic


0 votes

Comments
Krzysztof Kaźmierczyk
May 18 '15, 8:34 a.m.

Hi Ivan,
Is your server already https://rtc01.zbo/ccm ? Do you have any error messages in ccm.log file?

Ivan Bogovic
May 18 '15, 10:26 a.m.

hello,

server is: https://rtc01.zbo/ccm  up and runing.

ccm log error:

2015-05-15 17:20:49,722 [WebContainer : 44 @@ 10:18 <unauthenticated> <Initial Page Load@ae97fc3d-9500-4e8c-8b6f-897c6fec3f3e> /ccm/auth/authrequired]  WARN .team.repository.servlet.AbstractTeamServerServlet  - CRJAZ1163I TeamRepositoryException processing POST request for com.ibm.team.reports.common.internal.service.IReportRestService.postRenderQuery(). CRJAZ1170I The request was made by user "F509037" from "10.144.227.114".CRJAZ1166I The stack trace hash is 4ADEA9596BD51B052901BA3D8822BA53450A562E.
com.ibm.team.repository.common.TeamRepositoryException: Error initializing reports service
 at com.ibm.team.reports.service.birt.internal.BirtReportEngineService.getRenderedReport(BirtReportEngineService.java:381)
 at sun.reflect.GeneratedMethodAccessor907.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
 at java.lang.reflect.Method.invoke(Method.java:611)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
 at com.sun.proxy.$Proxy1803.getRenderedReport(Unknown Source)
 at com.ibm.team.reports.service.internal.InternalReportService.getRenderedReport(InternalReportService.java:1254)
 at sun.reflect.GeneratedMethodAccessor906.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
 at java.lang.reflect.Method.invoke(Method.java:611)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
 at com.sun.proxy.$Proxy1164.getRenderedReport(Unknown Source)
 at com.ibm.team.reports.service.internal.ReportRestService$7.run(ReportRestService.java:2003)
 at com.ibm.team.reports.service.internal.ReportRestService.internalGetRenderedReport(ReportRestService.java:2031)
 at com.ibm.team.reports.service.internal.ReportRestService.getRenderedReport(ReportRestService.java:771)
 at com.ibm.team.reports.service.internal.ReportRestService.getRenderedQuery(ReportRestService.java:738)
 at com.ibm.team.reports.service.internal.ReportRestService.postRenderQuery(ReportRestService.java:1103)
 at sun.reflect.GeneratedMethodAccessor903.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
 at java.lang.reflect.Method.invoke(Method.java:611)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
 at com.sun.proxy.$Proxy1355.postRenderQuery(Unknown Source)
 at sun.reflect.GeneratedMethodAccessor902.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
 at java.lang.reflect.Method.invoke(Method.java:611)
 at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:567)
 at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2453)
 at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2244)
 at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1761)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
 at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
 at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
 at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:960)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1064)
 at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:914)
 at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
 at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:461)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:528)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:314)
 at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
 at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
 at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
 at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
 at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
 at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
 at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
 at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
 at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
 at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1864)
Caused by: com.ibm.team.repository.common.TeamRepositoryException: Error initializing reports service
 at com.ibm.team.reports.service.internal.util.Util.ensureDirectoryExists(Util.java:70)
 at com.ibm.team.reports.service.internal.InternalReportService.getTempFolder(InternalReportService.java:1486)
 at sun.reflect.GeneratedMethodAccessor901.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
 at java.lang.reflect.Method.invoke(Method.java:611)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
 at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
 at com.sun.proxy.$Proxy1164.getTempFolder(Unknown Source)
 at com.ibm.team.reports.service.birt.internal.BirtReportEngineService.getRenderedReport(BirtReportEngineService.java:343)
 ... 72 more

2 answers
3,798 views
0 votes

2 answers

Permanent link
Krzysztof Kaźmierczyk
(7.5k●4●80●103) May 18 '15, 10:31 a.m.
Can you check if restarting the server makes the reports appearing again?

If that does not help, check what errors you have in component status: https://your-server/ccm/admin?internal=true#action=com.ibm.team.repository.admin.componentStatus

0 votes

Permanent link
Ivan Bogovic
(93●1●14●11) May 20 '15, 3:53 a.m.
 Hello,

i have updated report templates in Report Resources folder, and restart server after that.
Reports are now good. 

Thx,
Ivan Bogovic

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 2,361

Question asked: May 18 '15, 8:20 a.m.

Question was seen: 3,798 times

Last updated: May 20 '15, 3:53 a.m.

Confirmation Cancel Confirm