SCRUM reports after upgrade to RTC 5.0.2
Hello,
we are missing reports in SCRUM templates project (created with 4.0.6), after upgrade to RTC 5.0.2
Chrome OUTPUT:
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 404 (Not Found)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 404 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 404", response: Object, status: 404, responseText: "{"errorClass":"com.ibm.team.repository.common.Item…SjLqD2og], origin: <unset>, immutable: <unset>)"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_0: CRJAZ0215E The following record was not found in the database: com.ibm.team.reports.common.internal.impl.ReportQueryDescriptorHandleImpl@52a15c3f (stateId: null, itemId: [UUID _oYFGpsvpEeSJIrSjLqD2og], origin: <unset>, immutable: <unset>)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 400 (Bad Request)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 400 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 400", response: Object, status: 400, responseText: "{"errorClass":"com.ibm.team.repository.common.Team…rorMessage":"Error initializing reports service"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_1: Error initializing reports service
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 400 (Bad Request)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 400 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 400", response: Object, status: 400, responseText: "{"errorClass":"com.ibm.team.repository.common.Team…rorMessage":"Error initializing reports service"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_2: Error initializing reports service
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6289 POST https://rtc01.zbo/ccm/service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery 400 (Bad Request)
?include=B~&etag=GkqyIvvei6n_en_US&_proxyURL=%2Fccm&ss=GdmlO&locale=en-us:6466 _6: Unable to load /ccm/web/dojo/../../service/com.ibm.team.reports.common.internal.service.IReportRestService/renderQuery status: 400 {message: "Unable to load /ccm/web/dojo/../../service/com.ibm…ervice.IReportRestService/renderQuery status: 400", response: Object, status: 400, responseText: "{"errorClass":"com.ibm.team.repository.common.Team…rorMessage":"Error initializing reports service"}", xhr: XMLHttpRequest…}
?exclude=B~C~D~E~F~G~H~I~J~K~L~M~N~P~R~k~l&include=com.ibm.team.dashboard.viewlets.web.ui.internal.…:6247 [ERROR]: com_ibm_team_reports_viewlets_web_ui_internal_TrendReportViewlet_3: Error initializing reports service
Any suggestion will be appreciated.
regards,
Ivan Bogovic
|
2 answers
Can you check if restarting the server makes the reports appearing again?
If that does not help, check what errors you have in component status: https://your-server/ccm/admin?internal=true#action=com.ibm.team.repository.admin.componentStatus |
|
Hello,
i have updated report templates in Report Resources folder, and restart server after that.
Reports are now good.
Thx,
Ivan Bogovic
|
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.
Comments
Hi Ivan,
Is your server already https://rtc01.zbo/ccm ? Do you have any error messages in ccm.log file?
hello,
server is: https://rtc01.zbo/ccm up and runing.
ccm log error:
2015-05-15 17:20:49,722 [WebContainer : 44 @@ 10:18 <unauthenticated> <Initial Page Load@ae97fc3d-9500-4e8c-8b6f-897c6fec3f3e> /ccm/auth/authrequired] WARN .team.repository.servlet.AbstractTeamServerServlet - CRJAZ1163I TeamRepositoryException processing POST request for com.ibm.team.reports.common.internal.service.IReportRestService.postRenderQuery(). CRJAZ1170I The request was made by user "F509037" from "10.144.227.114".CRJAZ1166I The stack trace hash is 4ADEA9596BD51B052901BA3D8822BA53450A562E.
com.ibm.team.repository.common.TeamRepositoryException: Error initializing reports service
at com.ibm.team.reports.service.birt.internal.BirtReportEngineService.getRenderedReport(BirtReportEngineService.java:381)
at sun.reflect.GeneratedMethodAccessor907.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy1803.getRenderedReport(Unknown Source)
at com.ibm.team.reports.service.internal.InternalReportService.getRenderedReport(InternalReportService.java:1254)
at sun.reflect.GeneratedMethodAccessor906.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy1164.getRenderedReport(Unknown Source)
at com.ibm.team.reports.service.internal.ReportRestService$7.run(ReportRestService.java:2003)
at com.ibm.team.reports.service.internal.ReportRestService.internalGetRenderedReport(ReportRestService.java:2031)
at com.ibm.team.reports.service.internal.ReportRestService.getRenderedReport(ReportRestService.java:771)
at com.ibm.team.reports.service.internal.ReportRestService.getRenderedQuery(ReportRestService.java:738)
at com.ibm.team.reports.service.internal.ReportRestService.postRenderQuery(ReportRestService.java:1103)
at sun.reflect.GeneratedMethodAccessor903.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy1355.postRenderQuery(Unknown Source)
at sun.reflect.GeneratedMethodAccessor902.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:567)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2453)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2244)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1761)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:960)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1064)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:914)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:461)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:528)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:314)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1864)
Caused by: com.ibm.team.repository.common.TeamRepositoryException: Error initializing reports service
at com.ibm.team.reports.service.internal.util.Util.ensureDirectoryExists(Util.java:70)
at com.ibm.team.reports.service.internal.InternalReportService.getTempFolder(InternalReportService.java:1486)
at sun.reflect.GeneratedMethodAccessor901.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at com.sun.proxy.$Proxy1164.getTempFolder(Unknown Source)
at com.ibm.team.reports.service.birt.internal.BirtReportEngineService.getRenderedReport(BirtReportEngineService.java:343)
... 72 more