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Exportig Work Items from query to csv in Web UI


Jakub Jurkiewicz (59632) | asked Jun 10 '09, 2:34 a.m.
Hello,

There is a problem with exporting Work Items from query to csv file in Web UI.
Steps to reproduce:
1. You need to have some PA with some WIs
2. Open Web UI
2. Run some query (e.g. New unassigned from the predefined queries set) - lets say that the query returns 3 WIs
3. Export the Work Items from the query to csv file (top right corner, next to refresh button)
4. Download and open the exported file - you should see 3 WIs
5. Add new WI (make the attributes appropriate, so that this WI will appear in the previously used query)
6. Run the same query - you should see 4 WIs
7. Export the query result to csv file
8. Download and open the file - you will see 3 WIs again! instead of four!

Now the strange thing:
This can be reproduced with FF 3, and cannot with IE.
The above scenario works in RTC Eclipse client.

Any ideas why the newly added Work Items are not exported properly?

Thanks for you help!
Jakub

2 answers



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Patrick Streule (4.9k21) | answered Jun 10 '09, 5:08 a.m.
JAZZ DEVELOPER
Now the strange thing:
This can be reproduced with FF 3, and cannot with IE.
The above scenario works in RTC Eclipse client.

Any ideas why the newly added Work Items are not exported properly?

This was a caching issue (the http headers weren't right and led the
browser to believe that the result could be cached).
This was fixed for 2.0.

A workaround for now would be to clear the cache first.

--
Regards,
Patrick
Jazz Work Item Team

permanent link
Jakub Jurkiewicz (59632) | answered Jun 10 '09, 7:14 a.m.
Now the strange thing:
This can be reproduced with FF 3, and cannot with IE.
The above scenario works in RTC Eclipse client.

Any ideas why the newly added Work Items are not exported properly?

This was a caching issue (the http headers weren't right and led the
browser to believe that the result could be cached).
This was fixed for 2.0.

A workaround for now would be to clear the cache first.

--
Regards,
Patrick
Jazz Work Item Team

Thanks for the answer. Could you tell me how to clear the cache?
Was there any Work Item for this issue opened?

Thanks!
Jakub

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